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PM89681: error when loading Workbench in RAM 7512 Eclipse Client

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APAR status

  • Closed as program error.

Error description

  • Getting: 'Unable to read workbench state error when open up RAM
    Eclipse Client.'
    the second time you open a workspace in Rational Asset Manager
    version 7.5.1.2 Eclipse client.
    
    abstract:
     Getting: 'Unable to read workbench state error when open up RAM
    Eclipse Client.'
    the second time you open a workspace in Rational Asset Manager
    version 7.5.1.2 Eclipse client.
    
    error_description:
     This is happening when you download Rational Asset Manager
    7.5.1.2 Client from jazz.net and install it through IBM
    Installation Manager.
    
    The .log file shows the following error message:
    java.lang.NoSuchMethodError:
    org/eclipse/ui/internal/ide/application/IDEWorkbenchWindowAdviso
    r.cleanU
    pEditorArea()V
    at
    org.eclipse.ui.internal.ide.application.IDEWorkbenchWindowAdviso
    r.po
    ...
    
    workaround:
    
    This is a defect in Rational Asset Manager version 7.5.1.2
    Client. The APAR number is PM89681. This defect is fixed in
    Rational Asset Manager version 7.5.2.
    
    The workarounds for this issue in Rational Asset Manager
    v7.5.1.2 are:
    
    - Close the dialog when you see the error and continue using the
    client.
    - Instead of installing through IBM Installation Manager, use
    the Eclipse updater and Rational Asset Manager version 7.5.1.2
    update site (URL is located on the RAM Extensions page in the
    web client) to install RAM.
    
        With option 2, you would have to install your own Eclipse
    3.6.2 which you can obtain from eclipse.org.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    See problem description...
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PM89681

  • Reported component name

    RATL ASSET MGR

  • Reported component ID

    5724R4200

  • Reported release

    750

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-05-23

  • Closed date

    2013-12-13

  • Last modified date

    2013-12-13

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    RATL ASSET MGR

  • Fixed component ID

    5724R4200

Applicable component levels

  • R750 PSN

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSUS84","label":"Rational Asset Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.5","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
27 April 2022