APAR status
Closed with unknown close code.
Error description
Our customer wants to deploy Firefox ESR 17 for all users but is unable to work properly in BIA.????1/ Menu opens but:??- does not close, except if you open another menu??- all choices are inactives??2/ Same issue for context menu (not close, no possible choices)??3/ Drag and drop does not work
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * All Users * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Upgrade to IBM Cognos Business Intelligence 10.2 Refresh * * Pack 1 or Upgrade to IBM Cognos Business Intelligence 10.2 * * Fix Pack 1 * ****************************************************************
Problem conclusion
Temporary fix
Comments
APAR Information
APAR number
PM87801
Reported component name
COG WRKSPC ADV
Reported component ID
5724W12BA
Reported release
A10
Status
CLOSED URX
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-04-25
Closed date
2013-06-11
Last modified date
2013-09-23
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
RA21 PSN
UP
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SUNSET","label":"PRODUCT REMOVED"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"10.1","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
23 September 2013