PM87700: Connecting to proxy might result in the product crashing

Rational Software Architect 8.5.5
Rational Software Architect for WebSphere Software 8.5.5
Rational Software Architect RealTime Edition Fix Pack 1 (9.0.0.1) for 9.0
Rational Software Architect Fix Pack 1 (9.0.0.1) for 9.0
Rational Software Architect for WebSphere Software Fix Pack 1 (9.0.0.1) for 9.0
Rational Software Architect Fix Pack 1 (8.5.5.1) for 8.5.5
Rational Software Architect for WebSphere Software Fix Pack 1 (8.5.5.1) for 8.5.5
Rational Software Architect Fix Pack 2 (8.5.5.2) for 8.5.5
Rational Software Architect for WebSphere Software Fix Pack 2 (8.5.5.2) for 8.5.5
Rational Software Architect Fix Pack 3 (8.5.5.3) for 8.5.5
Rational Software Architect for WebSphere Software Fix Pack 3 (8.5.5.3) for 8.5.5
Rational Software Architect Fix Pack 4 (8.5.5.4) for 8.5.5
Rational Software Architect for WebSphere Software Fix Pack 4 (8.5.5.4) for 8.5.5

APAR status

• Closed as program error.

Error description

• Abstract: Attempts to configure a proxy result in a product
  crash with a stacktrace starting with:
  sun/net/www/protocol/http/ntlm/NTLMAuthSequence.getNextToken(Nat
  ive
  Method), when using IBM Rational Software Architect v8.5.0 and
  v8.5.1.
  
  Problem:
  Environment:
  Microsoft Windows 7
  
  1. Configure a Native Proxy in the preference page:
  Window?Preferences?General?Nextwork Connections
  2. The product crashes
  3. Search the installation directory
  4. There is now a file called:
  javacore...txt
  5. The file contains:
  
  1TISIGINFO     Dump Event 'gpf' (00002000) received
  
  1XHEXCPMODULE  Module: C:\Windows\system32\SspiCli.dll
  
  1XHEXCPMODULE  Inside compiled method:
  sun/net/www/protocol/http/ntlm/NTLMAuthSequence.getNextToken(J[B
  )[B
  
  1XMCURTHDINFO  Current thread
  NULL           ----------------------
  3XMTHREADINFO      'Thread-17' J9VMThread:0x0000000044701400,
  j9thread_t:0x00000000021E3D80,
  java/lang/Thread:0x0000000006ED8268, state:R, prio=5
  3XMJAVALTHREAD            (java/lang/Thread getId:0x40,
  isDaemon:false)
  3XMTHREADINFO1            (native thread ID:0x2678, native
  priority:0x5, native policy:UNKNOWN)
  3XMHEAPALLOC             Heap bytes allocated since last GC
  cycle=149432 (0x247B8)
  3XMTHREADINFO3           Java callstack:
  4XESTACKTRACE                at
  sun/net/www/protocol/http/ntlm/NTLMAuthSequence.getNextToken(Nat
  ive
  Method)
  4XESTACKTRACE                at
  sun/net/www/protocol/http/ntlm/NTLMAuthSequence.getAuthHeader(By
  tecode
  PC:24)
  4XESTACKTRACE                at
  sun/net/www/protocol/http/ntlm/NTLMAuthentication.setHeaders(Byt
  ecode
  PC:73)
  5XESTACKTRACE                   (entered lock:
  sun/net/www/protocol/http/ntlm/NTLMAuthentication@0x000000004202
  37E8,
  entry count: 1)
  4XESTACKTRACE                at
  sun/net/www/protocol/http/HttpURLConnection.getInputStream(Bytec
  ode
  PC:656)
  5XESTACKTRACE                   (entered lock:
  sun/net/www/protocol/http/HttpURLConnection@0x0000000006ED83E0,
  entry count: 1)
  4XESTACKTRACE                at
  com/ibm/ut/help/common/web/URLUtil.postStream(Bytecode PC:136)
  4XESTACKTRACE                at
  com/ibm/ut/help/common/connector/PlatformConnector.send(Bytecode
  PC:45)
  4XESTACKTRACE                at
  com/ibm/ut/help/common/connector/PlatformConnector.sendToWAR(Byt
  ecode
  PC:5)
  4XESTACKTRACE                at
  com/ibm/ut/help/common/connector/PlatformConnector.send(Bytecode
  PC:14)
  4XESTACKTRACE                at
  com/ibm/ut/help/common/connector/PlatformConnector.checkQueue(By
  tecode
  PC:9)
  4XESTACKTRACE                at
  com/ibm/ut/help/common/Activator$1.run(Bytecode PC:0)
  3XMTHREADINFO3           No native callstack available on this
  platform
  NULL
  
  
  Local fix:
  
  Workaround:
  1. Remove any Proxy connections temporarily from Internet
  Explorer
  2. Start Rational Software Architect: it should not crash
  3. Open the menu Window?Preferences?General?Network Connections
  in Rational Software Architect
  4. Change Active Provider from Native to Direct. In this way
  rational Software Architect will no longer inherit the proxy
  configuration from the Operating System.
  5. Restore the proxy settings in Internet Explorer.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  Attempts to configure a proxy causes the product to close
  unexpectedly. This was caused by a defect in Java.
  

Problem conclusion

• The problem have been addressed by adopting a newer Java
  version.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  RATL SW ARCHITE

• Fixed component ID

  5725A3000

Applicable component levels

• R851 PSN

     UP