IBM Support

PM87584: CANCELING PROMPT PAGE CAUSES RSV-SRV-0040 ERROR ON REPORT CREATED ON COGNOS WORKSPACE ADVANCED

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APAR status

  • Closed with unknown close code.

Error description

  • Canceling prompt page causes following RSV-SRV-0040 error on
report created on  Cognos Workspace
Advanced.?------------------------------------------------------
---------------------?The
report server encountered an internal error. Check additional
information associated with this error message. If cause of
problem cannot be ascertained, increase the logging level in the
IBM Cognos administration tool and reproduce the conditions that
caused the error. If the problem persists, see the problem
determination information on the IBM Cognos Support Portal page
at
http://www-947.ibm.com/support/entry/portal/Overview/Software/In
formation_Management/Cognos_Business_Intelligence.??------------
---------------------------------------------------------------?
Prompt
page is created by Cognos Workspace Advanced by creating filter
and select " "Prompt for values when report is run in
viewer".?Canceling prompt page works successfully when report is
run from Cognos Connection.?After report is displayed, select
"Run report" on Cognos Viewer and click cancel button causes
error.

Local fix

  • 



Problem summary


    

  • ****************************************************************
* USERS AFFECTED:                                              *
* All Users                                                    *
****************************************************************
* PROBLEM DESCRIPTION:                                         *
* See error description.                                       *
****************************************************************
* RECOMMENDATION:                                              *
* Upgrade to IBM Cognos Business Intelligence 10.2 Refresh     *
* Pack 1                                                       *
****************************************************************

    



Problem conclusion


    

  • 



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    PM87584
    • 

  • Reported component name
    COG WRKSPC ADV
    • 

  • Reported component ID
    5724W12BA
    • 

  • Reported release
    A20
    • 

  • Status
    CLOSED  URX
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2013-04-23
    • 

  • Closed date
    2013-06-11
    • 

  • Last modified date
    2013-06-11
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    



Applicable component levels


    

  • RA21  PSN
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SUNSET","label":"PRODUCT REMOVED"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"10.2","Edition":"","Line of Business":{"code":"","label":""}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            11 June 2013
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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