PM87344: When using a custom authentication provider, cannot save email address in Preferences

APAR status

• Closed as program error.

Error description

• Using Cognos 10.2 with a custom authentication provider, if an
  email address (or any other fields) is not provided to Cognos,
  and the user attempts to add an email address in his Preferences
  -> Personal tab and clicks ok, the changes are not saved.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Users                                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to IBM Cognos Business Intelligence 10.2 Refresh     *
  * Pack 1                                                       *
  * or IBM Cognos Business Intelligence 10.2 Fix Pack 2          *
  ****************************************************************
  

Problem conclusion

• Code Fix
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  COG ADMINISTRAT

• Fixed component ID

  5724W12AD

Applicable component levels

• RA20 PSN

     UP