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PM86965: While trying to upgrade a Workspace enabled encyclopedia (professional) and opening it, SA crashes with DB error

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APAR status

  • Closed as program error.

Error description

  • While trying to upgrade a Workspace enabled encyclopedia with a
    reserved file named ENCYBROWSERTABS.XML and opening it, SA
    crashes with DB error.
    
    A database error has occurred: (40, 23237, 17, 149, 1)
    Number = 80040e2f;
    NativeCode = 2601;
    Source = Microsoft OLE DB Provider for SQL Server;
    Desc = cannot insert duplicate key row in object 'dbo.Files'
    with
    unique index 'Name'.
    Number = 80040e2f;
    NativeCode = 3621;
    Source = Microsoft OLE DB Provider for SQL Server;
    Desc = The statement has been terminated.
    
    Workaround:
    
    Remove ?ReservedFile Name='ENCYBROWSERTABS.XML'??/ReservedFile?
    from ReservedFiles.cfg.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    While trying to open a workspace enabled encyclopedia with a
    reserved file named ENCYBROWSERTABS.XML a database error
    will occur.
    

Problem conclusion

  • When retrieving the file record SA was looking in the
    current workspace.  Reserved files always exist in the root
    workspace.
    
    SA will now always looks for reserved files in the root
    workspace.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM86965

  • Reported component name

    TLOGIC SYS ARCH

  • Reported component ID

    5724V68SA

  • Reported release

    B41

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-04-15

  • Closed date

    2013-06-14

  • Last modified date

    2013-06-14

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC SYS ARCH

  • Fixed component ID

    5724V68SA

Applicable component levels

  • RB41 PSN

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS6RBX","label":"Rational System Architect"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"11.4.1","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
14 June 2013