PM86750: Cognos 10.2 BI DQM - Query Service cache data does not get refreshed after empty db table is updated with data.

APAR status

• Closed as fixed if next.

Error description

• Cognos 10.2 BI report queries table in Informix database using
  DQM. At the time of first run table is empty and report does not
  show any data as expected.  After updating table with data,
  report still shows empty data for undefined time. No difference
  after following actions:    1) Log user out and in again, re-run
  report   2) Wait more than 24 hours and re-run   3) Clear Query
  Service cache in "Cognos Administration > Configuration > Query
  Service Caching".   4) Created Query Service admin task to run
  clear cache task.  Data got refreshed only after Query Service
  was restarted. Tested against Informix 11.70 via DQM.
  

Local fix

• Recycle Query Service.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Users                                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to IBM Cognos Business Intelligence 10.2 Refresh     *
  * Pack 2                                                       *
  ****************************************************************
  

Problem conclusion

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

• RA22 PSN

     UP