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PM85355: Content is missing in some folders when browsing Public Folders via Mobile

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APAR status

  • Closed as fixed if next.

Error description

  • When browsing Public Folders via Cognos Mobile (web app in a
    browser via the /m gateway or via the Mobile app) some folders
    show content and some do not. It was observed that folders  that
    don't show content contain a broken report view object. Mobile
    is unable to parse that, so shows no content in that folder. If
    the report view is fixed or removed from the folder, the rest of
    the content can be seen.
    

Local fix

  • Fix or remove the broken report view
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Business Intelligence 10.2 Refresh     *
    * Pack 1                                                       *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PM85355

  • Reported component name

    COG MOBILE

  • Reported component ID

    5724W20GM

  • Reported release

    A20

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-03-21

  • Closed date

    2013-06-11

  • Last modified date

    2013-06-11

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • RA21 PSN

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSEN9H","label":"IBM Cognos Mobile"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"10.2","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
22 March 2021