Fixes are available
Rational ClearCase Fix Pack 9 (8.0.0.9) for 8.0
Rational ClearCase Fix Pack 2 (8.0.1.2) for 8.0.1
Rational ClearCase Fix Pack 13 (7.1.2.13) for 7.1.2
Rational ClearCase Fix Pack 14 (7.1.2.14) for 7.1.2
Rational ClearCase Fix Pack 11 (8.0.0.11) for 8.0
Rational ClearCase Fix Pack 4 (8.0.1.4) for 8.0.1
Rational ClearCase Fix Pack 5 (8.0.1.5) for 8.0.1
Rational ClearCase Fix Pack 12 (8.0.0.12) for 8.0
Rational ClearCase Fix Pack 15 (7.1.2.15) for 7.1.2
Rational ClearCase Fix Pack 6 (8.0.1.6) for 8.0.1
Rational ClearCase Fix Pack 13 (8.0.0.13) for 8.0
Rational ClearCase Fix Pack 16 (7.1.2.16) for 7.1.2
Rational ClearCase Fix Pack 17 (7.1.2.17) for 7.1.2
Rational ClearCase Fix Pack 14 (8.0.0.14) for 8.0
Rational ClearCase Fix Pack 7 (8.0.1.7) for 8.0.1
Rational ClearCase Fix Pack 18 (7.1.2.18) for 7.1.2
Rational ClearCase Fix Pack 15 (8.0.0.15) for 8.0
Rational ClearCase Fix Pack 8 (8.0.1.8) for 8.0.1
Rational ClearCase Fix Pack 19 (7.1.2.19) for 7.1.2
Rational ClearCase Fix Pack 16 (8.0.0.16) for 8.0
Rational ClearCase Fix Pack 9 (8.0.1.9) for 8.0.1
Rational ClearCase Fix Pack 17 (8.0.0.17) for 8.0
Rational ClearCase Fix Pack 10 (8.0.1.10) for 8.0.1
Rational ClearCase Fix Pack 18 (8.0.0.18) for 8.0
Rational ClearCase Fix Pack 11 (8.0.1.11) for 8.0.1
Rational ClearCase Fix Pack 19 (8.0.0.19) for 8.0
Rational ClearCase Fix Pack 12 (8.0.1.12) for 8.0.1
Rational ClearCase Fix Pack 20 (8.0.0.20) for 8.0
Rational ClearCase Fix Pack 13 (8.0.1.13) for 8.0.1
Rational ClearCase Fix Pack 21 (8.0.0.21) for 8.0
Rational ClearCase Fix Pack 14 (8.0.1.14) for 8.0.1
Rational ClearCase Fix Pack 15 (8.0.1.15) for 8.0.1
Rational ClearCase Fix Pack 16 (8.0.1.16) for 8.0.1
Rational ClearCase Fix Pack 17 (8.0.1.17) for 8.0.1
Rational ClearCase Fix Pack 18 (8.0.1.18) for 8.0.1
Rational ClearCase Fix Pack 19 (8.0.1.19) for 8.0.1
APAR status
Closed as program error.
Error description
You may experience a Microsoft Windows STOP Error (BSOD) when moving a file from the local disk on Windows 7 or later to an IBM Rational ClearCase Dynamic View when Symantec EndPoint 12.1.1.x is installed. WORKAROUNDS: 1) Copy the file into the dynamic view rather than do a move 2) Add the value MvfsViewAttachMup of type REG_DWORD and assign it a value of 1, under HKLM\SYSTEM\CurrentControlSet\Services\Mvfs\Parameters. This requires a reboot. Note: It is possible that you may experience some performance degradation after implementing this fix. However, this does not occur in all environments. Do not upgrade to Symantec 12.1.2.x as this workaround will not work.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * **************************************************************** * PROBLEM DESCRIPTION: * **************************************************************** * RECOMMENDATION: * **************************************************************** You might encounter a Microsoft Windows(R) STOP error when moving a file into an IBM Rational ClearCase dynamic view if you are also running Symantec EndPoint Protection 12.1.1.x.
Problem conclusion
This problem has been fixed in 8.0.0.09 and 8.0.1.02.
Temporary fix
Comments
APAR Information
APAR number
PM84238
Reported component name
CLEARCASE WIN
Reported component ID
5724G2900
Reported release
800
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-03-06
Closed date
2013-12-13
Last modified date
2013-12-13
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
CLEARCASE WIN
Fixed component ID
5724G2900
Applicable component levels
R800 PSN
UP
Document Information
Modified date:
13 December 2013