IBM Support

PM84098: DWA: 'Open Printable View' in opens a new window with blank contents.

A fix is available

Rational DOORS Fix Pack 2 (9.5.1.2) for 9.5.1

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APAR status

  • Closed as program error.

Error description

  • Clicking on 'Open Printable View' from any Module in DOORS Web
Access 1.5.0.1 onwards results in a Blank page.

This issue is seen in both Microsoft Internet Explorer and
Mozilla FireFox.

Local fix

  • 



Problem summary


    

  • Print mode on module does not work, blank page with errors
displayed instead.

May see errors like the following:

Message: Could not load 'jazz.app.auth'; last tried
'/dwaui/web/jazz.app/auth.js'
Line: 14
Char: 6186
Code: 0
URI: http://<<DWA Server:Port>>/dwa/tk/dojo/dojo.js

    



Problem conclusion


    

  • Code fix developed to correct problem.

    



Temporary fix


    

  • There is no workaround for this issue

    



Comments


    

  • 



APAR Information




    

  • APAR number
    PM84098
    • 

  • Reported component name
    TLOGIC DOORS WE
    • 

  • Reported component ID
    5724V97WA
    • 

  • Reported release
    150
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2013-03-05
    • 

  • Closed date
    2013-11-07
    • 

  • Last modified date
    2013-11-07
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    TLOGIC DOORS WE
    • 

  • Fixed component ID
    5724V97WA
    • 



Applicable component levels


    

  • R951  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYQBZ","label":"Rational DOORS"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"1.5","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            29 October 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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