PM82988: ReqPro :Exporting requirements to MS Word 2010 generates a blank document

Rational RequisitePro 7.1.4
Rational RequisitePro Fix Pack 11 (7.1.2.11) for 7.1.2
Rational RequisitePro Fix Pack 7 (7.1.3.7) for 7.1.3
Rational RequisitePro Fix Pack 8 (7.1.3.8) for 7.1.3
Rational RequisitePro Fix Pack 1 (7.1.4.1) for 7.1.4
Rational RequisitePro Fix Pack 12 (7.1.2.12) for 7.1.2
Rational RequisitePro Fix Pack 2 (7.1.4.2) for 7.1.4
Rational RequisitePro Fix Pack 9 (7.1.3.9) for 7.1.3
Rational RequisitePro Fix Pack 3 (7.1.4.3) for 7.1.4
Rational RequisitePro Fix Pack 10 (7.1.3.10) for 7.1.3
Rational RequisitePro Fix Pack 13 (7.1.2.13) for 7.1.2
Rational RequisitePro Fix Pack 14 (7.1.2.14) for 7.1.2
Rational RequisitePro Fix Pack 11 (7.1.3.11) for 7.1.3
Rational RequisitePro Fix Pack 4 (7.1.4.4) for 7.1.4
Rational RequisitePro Fix Pack 5 (7.1.4.5) for 7.1.4
Rational RequisitePro Fix Pack 12 (7.1.3.12) for 7.1.3
Rational RequisitePro Fix Pack 16 (7.1.2.16) for 7.1.2
Rational RequisitePro Fix Pack 13 (7.1.3.13) for 7.1.3
Rational RequisitePro Fix Pack 6 (7.1.4.6) for 7.1.4
Rational RequisitePro Fix Pack 14 (7.1.3.14) for 7.1.3
Rational RequisitePro Fix Pack 17 (7.1.2.17) for 7.1.2
Rational RequisitePro Fix Pack 7 (7.1.4.7) for 7.1.4
Rational RequisitePro Fix Pack 18 (7.1.2.18) for 7.1.2
Rational RequisitePro Fix Pack 15 (7.1.3.15) for 7.1.3
Rational RequisitePro Fix Pack 8 (7.1.4.8) for 7.1.4
Rational RequisitePro Fix Pack 19 (7.1.2.19) for 7.1.2
Rational RequisitePro Fix Pack 16 (7.1.3.16) for 7.1.3
Rational RequisitePro Fix Pack 17 (7.1.3.17) for 7.1.3
Rational RequisitePro Fix Pack 18 (7.1.3.18) for 7.1.3
Rational RequisitePro Fix Pack 15 (7.1.2.15) for 7.1.2

APAR status

• Closed as program error.

Error description

• Environment:
  
   - Operating System: Windows 7 German and Windows XP German
   - Product name: Requisite Pro v7.1.1.5 and Requisite Pro
  v7.1.2.3
          - MS Word 2010 German
  
  Description of problem:
  
  Exporting requirements from Requisite Pro to MS Word generates a
  blank document.
  
  Step to reproduce:
  
  - Create a view in Requisite Pro
  - Export the view to MS Word.
  - Check the output file .
  
  Workaround:
  none as of now
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  USERS AFFECTED:
  Users of RequisitePro client for Windows exporting Attribute
  Matrix Views to Microsoft Word in German environments.
  
  PROBLEM DESCRIPTION   :
  During the process of exporting a View to a document,
  RequisitePro modifies the document page layout. One of
  values is set using a unit which isn't valid in the German
  version of Microsoft Word. This makes the export process to
  produce a blank document.
  

Problem conclusion

• RequisitePro code was updated to format the output document in t
  he right units for German environments.
  The fix for this APAR was included in RequisitePro version 7.1.4
  , 7.1.3.7 and 7.1.2.11.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  REQUISITEPRO WI

• Fixed component ID

  5724G3900

Applicable component levels

• R711 PSN

     UP