PM82747: Landing page when running excel reports does not function correctly

APAR status

• Closed as program error.

Error description

• QUESTION: When using the Cognos Navigator portlet to run a
  report where the report output has been defined as Excel the
  generated parametrized URL looks like
  this:??http://vottsunnydale.canlab.ibm.com/10rp164fp/cgi-bin/cog
  nosisapi.dll?b_action=cognosViewer&ui.action=run&ui.object=store
  ID%28%22i79060B98A10041A9B8E0340B27314F63%22%29&ui.name=Audit%20
  View%20for%20John&run.outputFormat=spreadsheetML&run.prompt=true
  &cv.header=false&ui.backURL=%2f10rp164fp%2fcps4%2fportlets%2fcom
  mon%2fclose.html??When
  a user is using IE the window that popups from the Cognos
  Navigator will close on it's own??with Firefox and Safari this
  does not happen.??UPS was previously using CRN and the landing
  page to download the excel file presented the user with
  additional options (such as the blue return arrow). UPS made
  heavy use of this in their environment and this has since been
  removed from 10.1.1 RP1. See the attachment entitled
  CRN_OUTPUT.PNG for the landing page in CRN. In 10.1.1 see the
  attachment 10_1_RP1_LANDING.PNG??Is there any XML or javascript
  file we can modify to change what is appearing on this page? UPS
  is ok with doing the work themselves and understands that this
  is not supported. Their CRN environment is widely deployed and
  the users will be expecting the same functionality from their
  10.1.1 upgrade. Ideally they want to be able to add to this page
  so they can include custom links for the users to make use of.
  If they cannot add to this page then is there anyway to modify
  the resulting URL to include cv.header=true&cv.toolbar=true AND
  force those options on for the displaying of Excel/PDF content
  (When manually adding those options to the parameterized URL
  they had no effect, we believe this is because when Excel is
  selected as the run option it's hardcoded as
  off)??ENVIRONMENT:?Cognos 10.1.1 GA?Firefox 10 ESR?Safari 5
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to IBM Cognos Business Intelligence 10.2.1 Fix Pack  *
  * 1 or IBM Cognos Business Intelligence 10.1.1 Fix Pack 3 or   *
  * IBM Cognos Business Intelligence 10.2 Fix Pack 2 or Upgrade  *
  * to IBM Cognos Business Intelligence 10.2 Refresh Pack 2      *
  ****************************************************************
  

Problem conclusion

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  COG REPORT STUD

• Fixed component ID

  5724W12RS

Applicable component levels

• RA20 PSN

     UP