APAR status
Closed as program error.
Error description
When you have an attachment/file which is located in a folder outside of the Business Entity Hierarchy and the Object Field 'Primary Association Path' is included you cannot view the file/attachment. When clicking on the file you get an error "OP-00002: The requested operation could not be completed". If you include the Object Field 'Primary Association Path' in the Context 'Association View' it does NOT cause a problem. Though the object (file) is orphaned, the application should display the pages properly with the proper information. No OP-00002 error should be displayed for this use-case.
Local fix
Remove 'Primary Association Path' object field from the SOXDocument Object Type in the user profile.
Problem summary
*************************************************************** * USERS AFFECTED: All users *************************************************************** *PROBLEM DESCRIPTION: Unable to view attachment/file details *with primary association path included *************************************************************** * RECOMMENDATION: Customers should download OpenPages 7.0 * from Passport Advantage. See the following document for * details on obtaining 7.0. * http://www.ibm.com/support/docview.wss?uid=swg24034983 ***************************************************************
Problem conclusion
The code has been updated to better handle exceptions when resources can not be found, which resolves this issue.
Temporary fix
Comments
APAR Information
APAR number
PM81460
Reported component name
OPENPAGES GRC
Reported component ID
5725D5100
Reported release
610
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2013-01-25
Closed date
2013-12-20
Last modified date
2013-12-20
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
OPENPAGES GRC
Fixed component ID
5725D5100
Applicable component levels
R700 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSFUEU","label":"IBM OpenPages with Watson"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"610","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]
Document Information
Modified date:
20 December 2013