PM79503: SLOW HTTPS TRAFFIC VIA CMS .NET CODE

APAR status

• Closed as fixed if next.

Error description

• The customer experiences slow HTTPS traffic for CMS when calling
  within .net code.?They confirmed that:?   HTTP traffic is ok for
  either CMS or Cognos Connection?   HTTPS traffic is ok for
  Cognos Connection?   HTTPS traffic is ok for CMS working in IE?
   HTTPS traffic is slow for CMS when calling within .net code?The
  call from .NET app takes ~ 4 mins to return.?We could not
  reproduce the problem in house using the CMS .NET ExecuteReports
  sample.  Our SSL setup worked fine.??We have obtained RDS and
  pogo logs files from the customer.  The latest files sent on Dec
  14 show a call to RDS at 21:45:21.805 (cogserver.log) and
  subsequent "Connection reset" failure from RDS at
  21:47:34.391.??The customer is desperate to understand why a
  call to 'pagedReportData' takes around 4 mins to return a
  result.?
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Users                                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to IBM Cognos Business Intelligence 10.2 Refresh     *
  * Pack 1 or IBM Cognos Business Intelligence 10.1.1 Fix Pack 3 *
  ****************************************************************
  

Problem conclusion

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

• RA21 PSN

     UP