IBM Support

PM78576: RSV-SRV-0040 RSV-SRV-0042 error while drill down report

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed with unknown close code.

Error description

  • The following error occurred while drill down report in
    10.2.??ERROR: ?
            ?RSV-SRV-0040
                    ?The report server encountered an internal
    error. Check additional       ?information associated with this
    error message. If cause of problem     ?cannot be ascertained,
    increase the logging level in the IBM Congnos    ?administration
    tool and reproduce the conditions that caused the error. ?If the
    problem persists, see the problem dertimination information on
    ?the IBM Cognos Support Portal page at
    
    ?http://www-947.ibm.com/support/entry/portal/Overview/Software/I
    nformatio?n_Management/Cognos_Business_Intelligence.
                                 ?
                                         ?Details:
    
    ?CCLAssertError:0:Fatal:CCL_ASSERT(pLevelNumber);RSV-SRV-0042
    Trace      ?back:RSReportService.cpp(766):CCLAssertError:
    CCL_CAUGHT:
    ?RSReportService::process()RSReportServiceMethod.cpp(263):...
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Business Intelligence 10.2 Refresh     *
    * Pack 1                                                       *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PM78576

  • Reported component name

    COG REPORT STUD

  • Reported component ID

    5724W12RS

  • Reported release

    A20

  • Status

    CLOSED URX

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-12-06

  • Closed date

    2013-06-11

  • Last modified date

    2013-06-11

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • RA21 PSN

       UP

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCHNWW","label":"Report Authoring v11x"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A20","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
11 June 2013