APAR status
Closed as fixed if next.
Error description
When using customized styles in the GlobalReportStyles_10.css file, reports may stop functioning and users may be presented with DPR-ERR-2056 The Report Server is not responding. errors. On the server admins may observe the BIBusTKServerMain process crashing.??This occurs for reports developed in Business Insight Advanced or Report Studio. Reports developed in Query Studio against the same packages function correctly.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * All Users * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Upgrade to IBM Cognos Business Intelligence 10.2 Refresh * * Pack 1 * ****************************************************************
Problem conclusion
Temporary fix
Comments
APAR Information
APAR number
PM78218
Reported component name
COG CONNECTION
Reported component ID
5724W12CC
Reported release
A11
Status
CLOSED FIN
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-11-30
Closed date
2013-06-11
Last modified date
2013-06-11
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
RA21 PSN
UP
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCHNWN","label":"Portal v11x"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A11","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
11 June 2013