APAR status
Closed as program error.
Error description
During a 5 day Batch Reporting Stability test using Caspian 10.2.1003.117, two Report Server crashes occurred late in the day on Day #4. The test recovered shortly after the crash. ??First Crash (Tagged to RQP):?===================??BIBusTKServerMain_seh_4084_6152.dmp?? Exception record:??ExceptionAddress: 6a802eac (QEExecution!AQE_SqlTransaction::SetServer+0x0000000c)? ExceptionCode: c0000005 (Access violation)? ExceptionFlags: 00000000?NumberParameters: 2? Parameter[0]: 00000000? Parameter[1]: 00000008?Attempt to read from address 00000008??Call Stack:?------------------------??0:041> ~# k?ChildEBP RetAddr ?0e2ff7f0 77110a91 ntdll!ZwWaitForSingleObject+0x15?0e2ff85c 76e41184 KERNELBASE!WaitForSingleObjectEx+0x98?0e2ff874 76e41138 kernel32!WaitForSingleObjectExImplementation+0x75?*** WARNING: Unable to verify checksum for CCLCore.dll?*** ERROR: Symbol file could not be found. Defaulted to export symbols for CCLCore.dll - ?0e2ff888 73381c07 kernel32!WaitForSingleObject+0x12?WARNING: Stack unwind information not available. Following frames may be wrong.?0e2ffcdc 74274595 CCLCore!CCLWinSEHHandler::writeMinidump+0xb7?0e2ffd14 74274993 msvcr100!__CxxExceptionFilter+0x229?0e2ffd7c 74274a89 msvcr100!__CxxExceptionFilter+0x62c?0e2ffdb0 74273973 msvcr100!__InternalCxxFrameHandler+0xdb?0e2ffdec 7774b679 msvcr100!__CxxFrameHandler3+0x26?0e2ffe10 7774b64b ntdll!ExecuteHandler2+0x26?0e2ffec0 7770010f ntdll!ExecuteHandler+0x24?0e2ffec0 6a802eac ntdll!KiUserExceptionDispatcher+0xf?0e300214 6a7f69d8 QEExecution!AQE_SqlTransaction::SetServer+0xc [e:\caspian\rqp\main\win32\src\rqp\prod\execution\source\qesqltr ansaction.cpp @ 214]?0e300244 6a802b78 QEExecution!AQE_SqlServer::Terminate+0x58 [e:\caspian\rqp\main\win32\src\rqp\prod\execution\source\qesqlse rver.cpp @ 1823]?0e300320 6a802e38 QEExecution!AQE_SqlServer::~AQE_SqlServer+0x58?0e300328 6a7cd499 QEExecution!AQE_SqlServer::`scalar deleting destructor'+0x8?0e300334 741f2dc7 QEExecution!AUT_RefPtr<AQE_I_SqlServer>::~AUT_RefPtr<AQE_I_SqlSe rver>+0x19 [e:\caspian\rqp\main\win32\src\qecl\prod\ututilities\include\utr efptr.h @ 111]?0e301528 7337a6a9 msvcr100!_NLG_Return?0e301554 7771e023 CCLCore!CCLThreadGuard::~CCLThreadGuard+0x39?0e30156c 76e414d1 ntdll!RtlFreeHeap+0x105?0e301580 7420016a kernel32!HeapFree+0x14?*** WARNING: Unable to verify checksum for QPPQueryTree.dll?0e301594 6a564ae5 msvcr100!free+0x1c?0e301ae0 6a5677bd QPPQueryTree!AQP_PQTVisitorSql::BuildFromClause+0xb65 [e:\caspian\rqp\main\win32\src\rqp\prod\qeplanner\pquerytree\sou rce\qppqtvisitorsql.cpp @ 1201]?0e302124 6a581065 QPPQueryTree!AQP_PQTVisitorSql::PostVisitSqlOfProductNode+0xf6d [e:\caspian\rqp\main\win32\src\rqp\prod\qeplanner\pquerytree\sou rce\qppqtvisitorsql.cpp @ 2023]?0e302d70 6a53156d QPPQueryTree!AQP_PQTQuerySubjectAnalyzer::GetSQLName+0x12a5 [e:\caspian\rqp\main\win32\src\rqp\prod\qeplanner\pquerytree\sou rce\qppqtquerysubjectanalyzer.cpp @ 625]?0e303da4 6a562589 QPPQueryTree!AQP_PQTTableNode::GetSQLName+0xd7d [e:\caspian\rqp\main\win32\src\rqp\prod\qeplanner\pquerytree\sou rce\qppqttablenode.cpp @ 439]?0e3042e0 6a5643a5 QPPQueryTree!AQP_PQTVisitorSql::GetDataSourceText+0x159 [e:\caspian\rqp\main\win32\src\rqp\prod\qeplanner\pquerytree\sou rce\qppqtvisitorsql.cpp @ 1286]?0e30482c 6a5668e7 QPPQueryTree!AQP_PQTVisitorSql::BuildFromClause+0x425 [e:\caspian\rqp\main\win32\src\rqp\prod\qeplanner\pquerytree\sou rce\qppqtvisitorsql.cpp @ 986]?0e304e40 6a56856a QPPQueryTree!AQP_PQTVisitorSql::PostVisitSqlOfProductNode+0x97 [e:\caspian\rqp\main\win32\src\rqp\prod\qeplanner\pquerytree\sou rce\qppqtvisitorsql.cpp @ 2001]?*** WARNING: Unable to verify checksum for QPLogicalQT.dll?0e304e5c 6a2ff1e4 QPPQueryTree!AQP_PQTVisitorSql::PostVisitNode+0x8a [e:\caspian\rqp\main\win32\src\rqp\prod\qeplanner\pquerytree\sou rce\qppqtvisitorsql.cpp @ 782]?*** WARNING: Unable to verify checksum for QEPlanner.dll?0e304e74 6a5fa00e QPLogicalQT!AQP_QTNode::Accept+0x54 [e:\caspian\rqp\main\win32\src\rqp\prod\logicalqt\source\qpqtnod e.cpp @ 383]?*** WARNING: Unable to verify checksum for QEEngine.dll?0e3053ec 6a75d674 QEPlanner!AQP_Plan::GetSql+0x35e [e:\caspian\rqp\main\win32\src\rqp\prod\qeplanner\source\qpplan. cpp @ 166]?0e305890 6a7580ad QEEngine!AQE_QERequest::GetSql+0x2d4 [e:\caspian\rqp\main\win32\src\rqp\prod\engine\source\qerequest. cpp @ 2206]?0e305d48 6a76561f QEEngine!AQE_QERequest::GetSql+0xbd [e:\caspian\rqp\main\win32\src\rqp\prod\engine\source\qerequest. cpp @ 1547]?0e3061d8 7337a6a9 QEEngine!AQE_QERequest::BuildDataMatrix+0x3af [e:\caspian\rqp\main\win32\src\rqp\prod\engine\source\qerequest. cpp @ 2068]?00000000 00000000 CCLCore!CCLThreadGuard::~CCLThreadGuard+0x39???Second Crash (Tagged to RSVP):?=====================??BIBusTKServerMain_seh_4084_6608.dm p??Exception record:??ExceptionAddress: 71a8e0fb (UTUtilities!AUT_ThreadSafeMemoryPool::GetMemory+0x0000004b)? ExceptionCode: c0000005 (Access violation)? ExceptionFlags: 00000000?NumberParameters: 2? Parameter[0]: 00000000? Parameter[1]: 02201ba9?Attempt to read from address 02201ba9??Call Stack:??0:032> ~# k?ChildEBP RetAddr ?0b940b5c 77110a91 ntdll!ZwWaitForSingleObject+0x15?0b940bc8 76e41184 KERNELBASE!WaitForSingleObjectEx+0x98?0b940be0 76e41138 kernel32!WaitForSingleObjectExImplementation+0x75?*** WARNING: Unable to verify checksum for CCLCore.dll?*** ERROR: Symbol file could not be found. Defaulted to export symbols for CCLCore.dll - ?0b940bf4 73381c07 kernel32!WaitForSingleObject+0x12?WARNING: Stack unwind information not available. Following frames may be wrong.?0b941048 74274595 CCLCore!CCLWinSEHHandler::writeMinidump+0xb7?0b941080 74274993 msvcr100!__CxxExceptionFilter+0x229?0b9410e8 74274a89 msvcr100!__CxxExceptionFilter+0x62c?0b94111c 74273973 msvcr100!__InternalCxxFrameHandler+0xdb?0b941158 7774b679 msvcr100!__CxxFrameHandler3+0x26?0b94117c 7774b64b ntdll!ExecuteHandler2+0x26?0b94122c 7770010f ntdll!ExecuteHandler+0x24?0b94122c 71a8e0fb ntdll!KiUserExceptionDispatcher+0xf?00000000 00000000 UTUtilities!AUT_ThreadSafeMemoryPool::GetMemory+0x4b??Core files are attached (cores.zip)
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * All Users * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Upgrade to IBM Cognos Business Intelligence 10.2 or IBM * * Cognos Business Intelligence 10.1.1 Fix Pack 3 * ****************************************************************
Problem conclusion
Code Fix
Temporary fix
Comments
APAR Information
APAR number
PM78197
Reported component name
COG INSTALL CON
Reported component ID
5724W12IC
Reported release
A11
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-11-30
Closed date
2013-10-09
Last modified date
2013-12-16
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
COG INSTALL CON
Fixed component ID
5724W12IC
Applicable component levels
RA11 PSN
UP
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"10.1.1","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
15 November 2022