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PM75014: [wi 71861]Direct link to artifacts used by logged out users results in a 'Page not found ' error.

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APAR status

  • Closed as program error.

Error description

  • Direct link to artifacts used by logged out users results in a
    'Page not found ' error.
    Logged out users upon clicking on the direct link are faced with
    log in page and then faced with the error.
    This behavior does not happen if the user is already logged in
    to the server.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Direct link to artifacts used by logged out users results in
    a "Page not found " error.
    Logged out users upon clicking on the direct link are faced
    with log in page and then faced with the error.
    This behavior does not happen if the user is already logged
    in to the server.
    
    Additional comments from Rich Kulp:
    "It affects WAS only. It decoded one more time than was
    needed and this caused an invalid URL to be created. It is
    due to the artifact name (or path) contains a non-standard
    character, such as a space."
    

Problem conclusion

  • workaround for this problem is once user is logged in and
    gets the error, simply put URL in the browser URL address
    and hit enter. Or select the direct link from where
    originally selected. If the user is logged in, will go
    directly to the artifact. Or change the artifact name to not
    have a space if that is feasible.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM75014

  • Reported component name

    RATL ASSET MGR

  • Reported component ID

    5724R4200

  • Reported release

    751

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-10-15

  • Closed date

    2013-04-02

  • Last modified date

    2013-04-02

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    RATL ASSET MGR

  • Fixed component ID

    5724R4200

Applicable component levels

  • R751 PSN

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSUS84","label":"Rational Asset Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.5.1","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
29 October 2021