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PM74665: Work Area sync appears to succeed when it fails due to parallels

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APAR status

  • Closed as Permanent restriction.

Error description

  • Synergy 7.1.0.6
    Linux server
    Windows client
    
    Situation: Saving work area changes to a checked in file from
    the Work Area Conflicts dialog.
    
    If the saved changes would result in a parallel version being
    created, a Parallel Versions Found dialog will appear alerting
    the user to this. If parallel checkouts and checkins are
    disallowed by the release, the conflict will be cleared from the
    Work Area Conflicts dialog after pressing Conitnue on the
    Parallel Versions Found dialog.  NO error or warning will appear
    in the Synergy GUI indicating that Sync failed to save the
    changes.  If there are no other conflicts, the Work Area
    Conflicts dialog will indicate 'Sync Work Area returned no
    conflicts'.
    
    The work area changes are NOT brought into Synergy.  The changes
    to the file are not removed from the work area. A user would
    have to open the Message View to find out that the sync has
    failed to save the changes.
    
    Refreshing the Work Area Conflict dialog will re-display the
    original conflict.  If the process is repeated after refreshing
    the dialog, a warning WILL appear in the bottom of the Work Area
    Conflicts dialog - '!Check out not allowed; creates parallel
    branches within the current release'.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Work Area sync does not give any warning when it is not able
    to save the changes due to parallel versions are not allowed
    for the release.
    

Problem conclusion

  • The issue needs to be about able to give the warning, but
    does not affect any functionality and the parallel check-ins
    does not happen and also the work area changes of the file
    remain intact.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM74665

  • Reported component name

    TLOGIC SYNERGY

  • Reported component ID

    5724V66SN

  • Reported release

    720

  • Status

    CLOSED PRS

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-10-09

  • Closed date

    2012-12-13

  • Last modified date

    2012-12-13

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSC6Q5","label":"Rational Synergy"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.2","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
22 December 2020