APAR status
Closed as program error.
Error description
After installing BI 10,2 launching Cognos Configuration results in the following error: "The program can't start because MSVCR71.dll is missing from your computer."
Local fix
Copy the MSVCR71.dll from bin\jre\6.0\bin to cognos\bin and cogn os\cgi-bin
Problem summary
**************************************************************** * USERS AFFECTED: * * All Users * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Upgrade to IBM Cognos Business Intelligence 10.2 * * or Upgrade to IBM Cognos Business Intelligence 10.2 Refresh * * Pack 1 * ****************************************************************
Problem conclusion
Code Fix
Temporary fix
Comments
APAR Information
APAR number
PM74063
Reported component name
COG ADMINISTRAT
Reported component ID
5724W12AD
Reported release
A20
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-10-01
Closed date
2013-04-23
Last modified date
2013-06-11
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
COG ADMINISTRAT
Fixed component ID
5724W12AD
Applicable component levels
RA20 PSN
UP
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"10.2","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
06 March 2023