PM73915: [wi 73931] Add related Asset search dialog does not retrieve assets with diacritic character in their name

Rational Asset Manager Fix Pack 2 (7.5.1.2) for 7.5.1

APAR status

• Closed as program error.

Error description

• Environment:
  - Microsoft Windows / Linux
      - IBM Rational Asset Manager 7.5.1.1
      - Web Browser : Microsoft Internet Explorer 8.0
  
  
  Reproducible Y/N: Y
  
  Description of problem:
  The search dialog window 'Add related asset' when you try to add
  a relationship to another does not return the
  same result set than the general Search when there is a
  diacritic character (for example the ? Swedish character
  or french character ? for example) in the name.
  
  
  Steps to reproduce
  Here are the steps to reproduce the problem with IE8 (Windows XP
  or Windows 7):
  Scenario with Swedish character
  1. Create an asset called 'inl?n'  (with the  ?: Swedish
  character)
  2. Create a new asset and try to add a relationship the asset
  created in step 1.
  In the 'Add related asset' dialog window search for:
  a. inl =? no hit as expected
  
  b. inl*=? hit, ok as expected
  
  c. inl?* =? no hit, and show the message: '1 more results since
  you started searching.
  Refresh results ' When press refresh results, nothing can be
  shown.
  d. inl?n =?no hit, and also show the message, no list.
  
  
  If in the general, you search for the same asset with the name
  'inl?n' or 'Apr?s'
  everything is fine.
  
  
  
  Scenario with French character
  1. Create an asset called 'Apr?s'  (with the  ?: French
  character)
  2. Create a new asset and try to add a relationship the asset
  created in step 1.
  In the 'Add related asset' dialog window search for:
  a. Apr =? no hit as expected
  
  b. Apr*=? hit, ok as expected
  
  c. Apr?* =? no hit, and show the message: '1 more results since
  you started searching.
  Refresh results ' When press refresh results, nothing can be
  shown.
  d. Apr?s =?no hit , and also show the message, no list.
  
  
  Workaround
  Use Firefox.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
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  * PROBLEM DESCRIPTION:                                         *
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  * RECOMMENDATION:                                              *
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  Here are the steps to reproduce the problem with IE8 :
  1. Create an asset called 'Apr?s' ?(with the ??: French
  character)
  2. Create a new asset and try to add a relationship the
  asset created in step 1.
  In the 'Add related asset' dialog window search for: ? ? ?
  a. Apr =? no hit as expected ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?
  ? ? ? ? ? ? ? ? ? ? ? ?
  b. Apr*=? hit, ok as expected ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?
  ? ? ? ? ? ? ? ? ? ? ? ? ? ?
  c. Apr?* =? no hit, and show the message:?"1 more results
  since you started searching. Refresh results?" When press
  refresh results, nothing can be shown. ? ? ? ? ? ? ? ? ? ? ?
  ? ? ? ? ? ? ? ? ? ? ?
  d. Apr?s =?no hit , and also show the message, no list.
  
  PS: Swedish character ? is ok. In regular search ,both ? and
  ? is ok. All above are tested on 7.5.1.2 server.
  But on my local machine, both FF10 and IE8 have the problem.
  

Problem conclusion

• On WAS, I use encodeURIComponet() function to make sure the
  search input text has been encoded. Then it works on WAS.But
  tomcat fails. So we should specify the URIEncoding to UTF-8
  in tomcat server.xml like:
  ?Connector connectionTimeout="20000" port="8080"
  protocol="HTTP/1.1" redirectPort="8443"
  URIEncoding="UTF-8"/?
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  RATL ASSET MGR

• Fixed component ID

  5724R4200

Applicable component levels

• R750 PSN

     UP