PM73723: COGNOS VIEWER DROP-DOWN MENUS REMAIN OPEN WITH ENABLED MENU ITEMS ON RUNNING A DIFFERENT REPORT FROM A COGNOS NAVIGATOR

APAR status

• Closed as program error.

Error description

• A Page has been created in Cognos Connection with two Portlets,
  a Cognos Navigator in the first with two reports and a Cognos
  Viewer in the second.  A Channel is defined between the two
  Portlets.  In the Viewer Portlet, if any of the drop-down menus
  are selected and the cursor is moved out of the Portlet, the
  drop-down menu remains open with its menu items enabled and
  active.??If another report is then run from the Navigator
  Portlet, the report is displayed in the Viewer along with the
  drop-down menu displayed previously.  Subsequent selections of
  the remaining drop-down menus and then selecting another report
  from the Navigator leads to all drop-down menus being displayed
  with enabled and active menu items.??Using the Refresh button on
  the Viewer Portlet does not remove the drop-down menu(s) -- only
  by using the browser refresh function does the page return to
  its expected state.
  

Local fix

• Using the Refresh button on the Viewer Portlet does not remove t
  he drop-down menu(s) -- only by using the browser refresh functi
  on does the page return to its expected state.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All                                                          *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to IBM Cognos Business Intelligence 10.1.1 Fix Pack  *
  * 2                                                            *
  *  or Upgrade to IBM Cognos Business Intelligence 10.2 Refresh *
  * Pack 1  or Upgrade to IBM Cognos Business Intelligence 10.2  *
  * Fix Pack 1                                                   *
  ****************************************************************
  

Problem conclusion

• Code Fix
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  COG VIEWER

• Fixed component ID

  5724W12CV

Applicable component levels

• RA11 PSN

     UP