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PM73395: 'Server Reties', 'Server Wait Time' and 'Server Usage Connect Timeout' do not work when agent service got problem

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APAR status

  • Closed as program error.

Error description

  • 1. Problem Description
    
    'Server Reties', 'Server Wait Time' and 'Server Usage Connect
    Timeout' do not work when agent service got problem
    
       details:
        a. Build Forge honors 'Server Wait Time' and 'Server Usage
    Connect Timeout' when low-level networking problem(e.g.
    disconnect cable)
    
        b. But, Build Forge retries connection at every seconds when
    agent service got problem
           (stop agent service, or stop xinetd). And job fails
    before rearch to 'Server Usage Connect Timeout'
    
        c. In either case, Build Forge does not honor 'Server
    Retries = 0
    
    2. Environment
       Build Forge 7.1.3.2 on Windows 2008
    
    3. Reproduce steps
       a. start a job
       b. wait until a step is running
       c. stop agent service
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Server Retries: This sets the number of times the system
    attempts to allocate a step to a server before it gives up
    and fails. The server attempts to match all of the selected
    conditions.
    
    Server Wait Time: The Server Wait Time is no longer used.
    
    Server Usage Connect Timeout: This sets the maximum number
    of seconds after creating an agent connection that the
    Management Console waits for the connection to open before
    failing. If the connection receives a socket error, or fails
    the code before reaching this timeout, the connection still
    fails.
    
    Sets the timeout value for an existing connection to an
    agent: The agents are designed to contact the Management
    Console every 15 seconds. If no contact is made during a
    timeout period, the agent might have stopped or there might
    be network communication issues. The step fails if this
    value is exceeded.
    

Problem conclusion

  • Server Retries: This sets the number of times the system
    attempts to allocate a step to a server before it gives up
    and fails. The server attempts to match all of the selected
    conditions.
    
    Server Wait Time: The Server Wait Time is no longer used.
    
    Server Usage Connect Timeout: This sets the maximum number
    of seconds after creating an agent connection that the
    Management Console waits for the connection to open before
    failing. If the connection receives a socket error, or fails
    the code before reaching this timeout, the connection still
    fails.
    
    Sets the timeout value for an existing connection to an
    agent: The agents are designed to contact the Management
    Console every 15 seconds. If no contact is made during a
    timeout period, the agent might have stopped or there might
    be network communication issues. The step fails if this
    value is exceeded.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM73395

  • Reported component name

    BUILD FORGE EE

  • Reported component ID

    5724S2701

  • Reported release

    713

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-09-21

  • Closed date

    2012-12-08

  • Last modified date

    2012-12-08

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BUILD FORGE EE

  • Fixed component ID

    5724S2701

Applicable component levels

  • R713 PSN

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSB2MV","label":"Rational Build Forge"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1.3","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
29 October 2021