PM73168: TM1 SERVER CRASH WHEN EDITING DIMENSION

APAR status

• Closed as program error.

Error description

• Server crash with following crashing thread:??# 17  Id: 424.30cc
  Suspend: 1 Teb: 000007ff`fffda000 Unfrozen??Child-SP
  RetAddr           Call Site??00000001`cc23b5e8 00000001`40188b38
  0x6cc0730??00000001`cc23b5f0 00000001`404509ae
  tm1sd!TM1SubsetImpl::GetElement(unsigned long elemIdx = 1, class
  TM1Dimension * dimension = 0x00000000`000010b0)+0x48
  [c:\builds\9.5.2-fp02_x64\sources\tm1_r7s\tm1subsetimpl.cpp @
  3930]??00000001`cc23b620 00000001`40453cb8
  tm1sd!GetElementData(class aps_REC * hUser =
  0x00000000`00000000, struct al_CLASS * hPool =
  0x00000001`cc23b870, class TM1Subset * pSubset =
  0x00000000`05c52b58, unsigned long iElementIdx =
  0x753517be)+0xee
  [c:\builds\9.5.2-fp02_x64\sources\tm1_r7s\sv_vue.c @
  3355]??00000001`cc23b840 00000001`40455d32
  tm1sd!GetSubsetData(class aps_REC * hUser = 0x00000000`00000000,
  struct al_CLASS * hPool = 0x00000000`00000004, class TM1Subset *
  pSubset = 0x00000000`00000001, unsigned long iSubsetIdx =
  0xce722b58, unsigned long iSelectedIdx = 1, bool
  bIncludeElements = false, class
  std::map<int,int,std::less<int>,std::allocator<std::pair<int
  const ,int> > > * pDimMap = 0x00000001`00000001)+0x678
  [c:\builds\9.5.2-fp02_x64\sources\tm1_r7s\sv_vue.c @
  3452]??00000001`cc23b970 00000001`404567c7
  tm1sd!GetViewByImpl(class aps_REC * hUser = 0x00000000`01ba0010,
  class TM1View * pView = 0x00000000`00000001, int Flags =
  23)+0x1d02 [c:\builds\9.5.2-fp02_x64\sources\tm1_r7s\sv_vue.c @
  3700]??00000001`cc23eb40 00000001`40265d2f
  tm1sd!sv_GetViewByHandle(class aps_REC * hUser =
  0x00000001`40000000, void * oh = 0x00000000`00000000, struct
  va_CLASS ** p = 0x00000000`01ba0010)+0xf7
  [c:\builds\9.5.2-fp02_x64\sources\tm1_r7s\sv_vue.c @
  3870]??00000001`cc23eb70 00000001`4026bffd
  tm1sd!apsfn_ProcessFunction(unsigned short fcode = 0, class
  aps_REC * hUser = 0xffffffff`fffffffe, struct va_CLASS ** p =
  0x00000000`01ba0010)+0x264f
  [c:\builds\9.5.2-fp02_x64\sources\tm1_r7s\apu_fnl.h @
  343]??00000001`cc23f690 00000001`4026c11e
  tm1sd!apsfn_processAPIFunction(class aps_REC * hUser =
  0x00005e42`63e3ff3f)+0x2ed
  [c:\builds\9.5.2-fp02_x64\sources\tm1_r7s\aps_fn.c @
  4038]??00000001`cc23f790 00000001`4026c6c7
  tm1sd!apsfn_processRequests(struct net_CLASS * nh =
  0x00000000`00000000, class aps_REC * hUser =
  0x00000000`0390d010, class ByteSink * pResponseByteSink =
  0x00000000`00000000)+0x9e
  [c:\builds\9.5.2-fp02_x64\sources\tm1_r7s\aps_fn.c @
  2782]??00000001`cc23f7f0 00000001`403c0ff2
  tm1sd!apsfn_Request(bool bThrowBLMException = true)+0x3b7
  [c:\builds\9.5.2-fp02_x64\sources\tm1_r7s\aps_fn.c @
  2733]??00000001`cc23f900 00000001`4002a22e
  tm1sd!TM1UserThread::ThreadMain(void * arg =
  0x00000000`00000000)+0x6a2
  [c:\builds\9.5.2-fp02_x64\sources\tm1_r7s\tm1userthread.cpp @
  282]??00000001`cc23ff10 00000000`776b652d
  tm1sd!TM1Thread::EntryPoint(void * H = 0x00000000`00000000)+0xbe
  [c:\builds\9.5.2-fp02_x64\sources\tm1_r7s\tm1thread.cpp @
  356]??00000001`cc23ff60 00000000`77b5c521
  kernel32!BaseThreadInitThunk+0xd??00000001`cc23ff90
  00000000`00000000 ntdll!RtlUserThreadStart+0x21
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Users                                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to IBM Cognos TM1 9.5.2 FP3 or 10.1.1 FP1            *
  ****************************************************************
  

Problem conclusion

• Code Fix
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TM1 API

• Fixed component ID

  5724W49AP

Applicable component levels

• R952 PSN

     UP