PM72394: REPORTS/RUN RETURNS STANDARD ERROR 5 - KEYWORD NOT SUPPORTED ?CONNECT TIMEOUT?

APAR status

• Closed as program error.

Error description

• Reports / Run returns error, no reports can be run in Controller
  10.1.1 on Oracle. ??Standard Error?Number: 5?Source:
  FrangoDirect.ExcelLinkD.FetchValues#ControllerProxyClient?Descri
  ption:
  System.Web.Services.Protocols.SoapException: Server was?unable
  to process request. ---> System.ArgumentException: Keyword
  not?supported: 'connect timeout'.?   at
  Cognos.Controller.Proxy.CCRWS.ExcelLinkB_FetchValues(String?sGui
  d,
  DataSet rsKeys, String sMcurr, Boolean bLocLang, String
  sUser,?String sRep, Boolean bIsLnk, String sSortOrd, String
  sParams)?   --- End of inner exception stack trace ---?   at
  Microsoft.VisualBasic.ErrObject.Raise(Int32 Number,
  Object?Source, Object Description, Object HelpFile, Object
  HelpContext)?   at
  Cognos.Controller.Common.RaiseErrCli.RaiseError(Int32
  lErrNo,?String sErrSource, String sErrDesc, String sErrHelpFile,
  Int32?lErrHelpContext)?   at
  Cognos.Controller.Direct.ExcelLinkD.FetchValues(DataSet
  rsKeys,?String sMcurr, Boolean bLocLang, String sRep, Boolean
  bIsLnk, String?sSortOrd, String sParams)?   at
  Cognos.Controller.Reports.ExcelLink.RunReportEx()
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Users                                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to IBM  Cognos Controller 10.1.1 FP1                 *
  ****************************************************************
  

Problem conclusion

• Code Fix
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  COG CONTROLLER

• Fixed component ID

  5724W24CO

Applicable component levels