APAR status
Closed as fixed if next.
Error description
Customer had an upgrade of their 9.5 CX environment to 10.1??Following the upgrade when they use Advisor they get an error they have not got before after trying to stack dimension on the rows, It is quite large (it has 714 elements) but it used to work in the past.??The error is in Warning IE window:??Failed to read Data from the Database due to:?Unhandled exception?Failed to read Data from the Database due to:?Unhandled exception???In advisorXXX.xml log:??<logEntry level="error" category="InternalError" component="Server" date="9/4/2012" time="17:15:46.083" thread="4804" process="1288" session="7c3a0411-8cf3-4a8f-b943-4bd874fc9b1c">? <message>Error UnhandledException during request 0x00000049 (ReadCubeV9501)</message>??Issue is reproducible.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * All Users * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Upgrade to IBM Cognos Express 10.2 Refresh Pack 1 * ****************************************************************
Problem conclusion
Temporary fix
Comments
APAR Information
APAR number
PM72208
Reported component name
CX ADVISOR SVR
Reported component ID
5724Y13AS
Reported release
950
Status
CLOSED FIN
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-09-05
Closed date
2013-10-17
Last modified date
2013-10-17
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
RA21 PSN
UP
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SUNSET","label":"PRODUCT REMOVED"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"9.5","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
17 October 2013