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PM72208: Cognos Express Advisor Error: UnhandledException during request

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APAR status

  • Closed as fixed if next.

Error description

  • Customer had an upgrade of their 9.5 CX environment to
    10.1??Following the upgrade when they use Advisor they get an
    error they have not got before after trying to stack dimension
    on the rows,  It is quite large (it has 714 elements) but it
    used to work in the past.??The error is in Warning IE
    window:??Failed to read Data from the Database due to:?Unhandled
    exception?Failed to read Data from the Database due
    to:?Unhandled exception???In advisorXXX.xml log:??<logEntry
    level="error" category="InternalError" component="Server"
    date="9/4/2012" time="17:15:46.083" thread="4804" process="1288"
    session="7c3a0411-8cf3-4a8f-b943-4bd874fc9b1c">?  <message>Error
    UnhandledException during request 0x00000049
    (ReadCubeV9501)</message>??Issue is reproducible.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Express 10.2 Refresh Pack 1            *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PM72208

  • Reported component name

    CX ADVISOR SVR

  • Reported component ID

    5724Y13AS

  • Reported release

    950

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-09-05

  • Closed date

    2013-10-17

  • Last modified date

    2013-10-17

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • RA21 PSN

       UP

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SUNSET","label":"PRODUCT REMOVED"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"9.5","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
17 October 2013