PM71636: RSA: Lost message number on Sequence diagrams at re-open

APAR status

• Closed as program error.

Error description

• ===== State: WaitingInfo by:ramearum at 8/27/2012 4:29:02 PM
  =====
  
  Can we move the escalation to 'Engineering complete'?
  You can track the issue further with the APAR.
  
  
  ===== State: Engineering by:mpaul at 8/24/2012 10:04:08 PM =====
  
  
  Yes you can create a APAR for this issue.
  
  ===== State: WaitingInfo by:jamesbur at 8/23/2012 10:37:47 AM
  =====
  
  can we open a defect on this issue?
  
  Thanks
  
  ===== State: WaitingInfo by:jamesbur at 8/22/2012 8:04:16 AM
  =====
  
  Customer has replied back with the following (can we create an
  APAR on this issue?):
  
  #########
  We have been using whole numbers in our sequence diagrams
  because we
  must document the steps of our diagrams. The steps in the
  documentation
  field are numbered to match the numbers in the diagram. The
  option to
  change the numbers is not stored per diagram. That option is set
  
  globally and only for that particular user. Our standard for the
  
  diagrams is to have whole numbers.
  
  This issue only occurs with diagrams that start from the
  leftmost edge,
  which are few in number in our models. We have been simply
  living with
  the fact that these diagrams do not show the numbers rather than
  having
  to redo the numbering in the documentation field. We are okay
  with what
  we're doing, but we would like a fix in the near future.
  
  Keith
  #############
  
  ===== State: Engineering by:mpaul at 8/21/2012 6:07:56 PM =====
  
  I was able to reproduce the problem with 8.5.x as well.
  
  However, this problem seems to be related to only 'Integer
  (whole) numbers' type of message numbering on sequence diagrams.
  If we use 'Complete, decimal separated numbers' then this
  problem is not observed.
  
  The message numbering setting can be changed by following
  preference option:
  Modeling-?UML Diagrams-?Sequence and Communication-?'Message
  numbering on Sequence Diagrams'.
  
  Please let me know if customer is comfortable with using
  'Complete, decimal separated numbers'  instead of integers as
  work around?
  
  While we continue to investigate the problem related to integer
  numbering.
  
  ===== State: Engineering by:gsynnes at 8/18/2012 4:56:08 AM
  =====
  
  
  Please let us know when to expect an update on this issue. Thank
  you.
  
  ===== State: Engineering by:mpaul at 8/13/2012 12:57:01 PM =====
  
  
  We were busy with end of iteration commitments last week. I will
  look into the issue now. Expect response by EOD 16/Aug.
  
  ===== State: Engineering by:mpaul at 8/2/2012 3:21:01 AM =====
  
  Dev team will look into this issue and try to identify root
  cause of problem. Since team is working towards next release
  commitments, we will get back with updates by EOD tuesday
  (7/Aug).
  
  ===== State: Engineering by:ramearum at 7/31/2012 1:53:12 AM
  =====
  
  We are able to reproduce the issue.
  Will investigate further and update you with the information as
  early as possible.
  
  ===== State: Dev_Submitted by:gsynnes at 7/30/2012 5:44:33 PM
  =====
  
  
  Hello Ramesh,
  Customer is requesting a Hotfix, please let us know if this is
  possible.
  
  ===== State: Support_Esc by:gsynnes at 7/30/2012 5:43:03 PM
  =====
  
  
  
  ****Description field information .****
  
  This defect is in RSA, RSA 4WS, 8.5, 8.04 and 7.5.5.5
  
  1. Problem description and statement
  ------------------------------------
  RSA:Sequence Dgm.,Message numbers disappear if re-open
  
  2. Customer Environment
  -----------------------
  RSA 8.0.4 will update to 8.5, requesting fix for RSA 8.5.
  
  3. When did this start happening? Did this always happen? What
  changed?
  ----------------------------------------------------------------
  -------
  always happens.
  4. Customer Impact, users affected
  --------------------------------------
  4 users, US Army.
  
  5. What does Support expect from the Development team to be able
  to close this escalation?
  ----------------------------------------------------------------
  --------------------------
  Provide a Hot fix.
  
  6. What does the customer expect?
  The WHOLE numbers to stay after re-open.
  
  7. Research made and Reproduction steps
  ---------------------------------------
  Reproduced the issue in RSA, RSA4WS7.5.5.5, 8.0.4.1 and 8.5
  following the steps:
  In a sequence diagram, if the first message in the diagram comes
  from
  the edge of the diagram, the numbers on the diagram disappear.
  - In Windows Preferences, the numbering option for the sequence
  diagrams is set to 'Integer (whole)
  numbers'.  The UML Fragment capability is also enabled.
  
  
  
  To reproduce:
  
  (1) Create a new UML model.
  
  (2) Create a single class with a single operation.
  
  (3) Create a new sequence diagram.
  
  (4) Add the class to the diagram to create a lifeline by
  dragging and
  dropping the class from the Project Explorer onto the diagram.
  
  (5) Create a synchronous message from the edge of the diagram to
  the
  lifeline using the single operation of the class.
  
  (6) Create a nested synchronous message on the lifeline.
  
  (7) Within the nested message, add an Option fragment.
  
  (8) Within the Option fragment, add another nested synchronous
  
  message.  At this point there are three synchronous messages and
  an
  Option fragment on one lifeline.  The numbering, from top to
  bottom,
  are 1, 2, (1, 2), 3, 4.
  
  (9) Between the bottom of the Option fragment and the return
  message
  labeled 3, add another nested synchronous message.  After doing
  so, the
  numbers will not show up on the new message.
  
  (10) Save and Close the diagram.
  
  (11) Open the diagram.  All the numbers outside of the Option
  fragment
  are now missing.
  
  
  
  8. Attachment(s):
  -----------------
  diagram image.
  
  
  9. Is this known product defect? If so, provide a RATLC number?
  
  Not that I know of.
  
  10. Does the customer have a workaround? No
  
  
  11. Customer details information, technical/field representative
  information.
  ----------------------------------------------------------------
  ------------
  *** Customer contact full name: Keith Squier
  *** Telephone: 2563276332
  *** Email: keith.squier@ngc.com
  
  
  
  ****Note Entry field information .****
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  Lost message number on Sequence diagrams at re-open
  

Problem conclusion

• The reported issue is fixed. The fix involves handling empty
  stack problem.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  RATL SW ARCHITE

• Fixed component ID

  5725A3000

Applicable component levels

• R803 PSN

     UP