PM71134: FOUND UNREADABLE CONTENT ERROR - EXPORT TO EXCEL 2007 WITH A PAGE BACKGROUND IMAGE SET

APAR status

• Closed as program error.

Error description

• If a Background Image is set at the page level and you have a
  Chart, Layout Component or both on the page then you get the
  following error when exporting to Excel 2007:??Excel found
  unreadable content in
  'Broken_Chart_and_layout_component(WithImage)(1).xlsx'. Do you
  want to recover the contents of this workbook? If you trust the
  source of this workbook, click Yes.??Click Yes and get the
  following:??Replaced Part:/xl/worksheets/Sheet1.xml part with
  XML error.....??Then click close and nothing shows up in Excel.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Users                                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to IBM Cognos Business Intelligence 10.1.1 Fix Pack  *
  * 2                                                            *
  * or Upgrade to IBM Cognos Business Intelligence 10.2 Refresh  *
  * Pack 1                                                       *
  ****************************************************************
  

Problem conclusion

• Code Fix
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  COG VIEWER

• Fixed component ID

  5724W12CV

Applicable component levels

• RA11 PSN

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