IBM Support

PM70252: Synergy 7.1 on Windows 7 writing to wrong Windows profile

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APAR status

  • Closed as program error.

Error description

  • On Windows with roaming profile, synergy tries to write the user
    properties file into an incorrect location.
    
    Synergy uses java system property 'user.home' to decide the
    ccm.user.preferences location. In normal windows environment
    this property gives the 'C:\Users\?current logging user? '.
    
    But here it is getting Administrator home directory.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    On Windows with roaming profile, synergy tries to write the
    user properties file into an incorrect location.
    

Problem conclusion

  • Fixed in Rational Synergy 7.2.0.3, and will be fixed in
    Rational Synergy 7.1.0.7.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM70252

  • Reported component name

    TLOGIC SYNERGY

  • Reported component ID

    5724V66SN

  • Reported release

    710

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-08-03

  • Closed date

    2012-09-24

  • Last modified date

    2012-09-24

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC SYNERGY

  • Fixed component ID

    5724V66SN

Applicable component levels

  • R710 PSN

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSC6Q5","label":"Rational Synergy"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
24 September 2012