IBM Support

PM69188: INSTALLATION OF IBM HTTP SERVER COMPLETES WITH A WARNING. Failure occurs because the system's hostname is not set.

Fixes are available

8.5.0.2: WebSphere Application Server V8.5 Fix Pack 2
8.0.0.6: WebSphere Application Server V8.0 Fix Pack 6
8.0.0.7: WebSphere Application Server V8.0 Fix Pack 7
8.0.0.8: WebSphere Application Server V8.0 Fix Pack 8
8.0.0.9: WebSphere Application Server V8.0 Fix Pack 9
8.0.0.10: WebSphere Application Server V8.0 Fix Pack 10
8.0.0.11: WebSphere Application Server V8.0 Fix Pack 11
8.0.0.12: WebSphere Application Server V8.0 Fix Pack 12
8.0.0.13: WebSphere Application Server V8.0 Fix Pack 13
8.0.0.14: WebSphere Application Server V8.0 Fix Pack 14
8.0.0.15: WebSphere Application Server V8.0 Fix Pack 15

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APAR status

  • Closed as program error.

Error description

  • The installation process for IBM HTTP Server V8.5 completes with
a warning message.  Although the product installation is
complete, one of the post-install configuration actions
encounters an error.  The action is unable to set the hostname
in the IBM HTTP Server configuration files.

When the warning message occurs, it will direct you to read the
"postinstall.log" file from the IHS_HOME/logs/install directory.
One important detail in this log file is that this line will
appear:
-SERVER_NAME =
There will be no value after the equals sign.

This log file will direct you to read another log file, named
"postinstallerConfigActions###.log", where ### is a long number.
This log will show that a program named "postinst" is called,
with several parameters.  Below the call to that program, the
log file will show:

Result: 1

That result of "1" indicates an error.  This log file will also
show the following details:

CallPostinst.ant:27:
CALLPOSTINST_RETURN_CODE=1

The reason for these errors is because the "SERVERNAME="
parameter passed to the "postinst" program has no value.

Local fix

  • The issue which triggers the warning message can be avoided by
making sure the operating system's hostname is configured before
running the installation program.  One way of doing this is to
use a configuration program associated with that operating
system to set the hostname, such as using the "YaST" program on
SUSE Linux.

Once the system's hostname is set, you can uninstall and
reinstall the product.

Problem summary

  • ****************************************************************
* USERS AFFECTED:  Users of IBM HTTP Server suffering from a   *
*                  failed installation.                        *
****************************************************************
* PROBLEM DESCRIPTION: The installer allows some required      *
*                      fields to be passed as empty arguments  *
*                      to installation scripts, causing        *
*                      installation to fail.                   *
****************************************************************
* RECOMMENDATION:                                              *
****************************************************************
If installation fails and no specific errors are visible in the
postinstallerConfigActionsNNNNNNNNNNN.log, it's likely that a
null or empty SERVER_NAME or HTTP_PORT was passed to the post-
install scripts, which results in an invalid command line.

Problem conclusion

  • The installation scripts were modified to trap empty or missing
required parameters and throw specific error messages before
proceeding.

The fix for this APAR is currently targeted for inclusion in
fix packs 8.0.0.6 and 8.5.0.2.  Please refer to the Recommended
Updates page for delivery information:
http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    PM69188
    • 

  • Reported component name
    WEBS APP SERV N
    • 

  • Reported component ID
    5724H8800
    • 

  • Reported release
    800
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2012-07-19
    • 

  • Closed date
    2012-07-27
    • 

  • Last modified date
    2013-03-19
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    WEBS APP SERV N
    • 

  • Fixed component ID
    5724H8800
    • 



Applicable component levels


    

  • R800  PSY
       UP
    • 

  • R850  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSEQTP","label":"WebSphere Application Server"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0","Line of Business":{"code":"LOB45","label":"Automation"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            29 October 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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