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PM69169: Unable to save Active Report if user preference set to any other format except HTML

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APAR status

  • Closed as fixed if next.

Error description

  • If preferred output format in user preferences are set to
    anything other than HTML, any user is not able to "Save the
    report".  If you select "View the report now" - there is no
    error. If you emai the report, there is no error.  When "Save
    the report" is selected, the following error is shown:
    RSV-DST-0019 The output format is not supported for an IBM
    Cognos Active report".
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Business Intelligence 10.2 Refresh     *
    * Pack 1                                                       *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PM69169

  • Reported component name

    COG8 BI INST CO

  • Reported component ID

    5724W12IC

  • Reported release

    A11

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-07-18

  • Closed date

    2013-06-11

  • Last modified date

    2013-06-11

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    COG ADMINISTRAT

  • Fixed component ID

    5724W12AD

Applicable component levels

  • RA21 PSN

       UP

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A11","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
06 March 2023