APAR status
Closed as program error.
Error description
When launching Cognos configuration (using cogconfig.sh), client receives the following error:??"IBM Cognos Configuration was unable to successfully use the cryptographic information with the current Java Runtime Environment located at: <cognos_install>/java1.5/jre.?The appropriate JAR files must be installed in the Java Runtime Environment referred to by JAVA_HOME?Details:?CAM-CRP-1057 unable to generate the machine specific symmetric key"???This only occurs when HP-UX is configured to use an extended hostname (hostname greater than 9 characters).
Local fix
Setting uname_eoverflow to 0 can prevent the issue from occurrin g. This can be achieved by running the command: kctune uname_eoverflow=0 However, this can potentially lead to undesired behavior. See th e following document for a full description of this parameter: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c 01925495/c01925495.pdf
Problem summary
**************************************************************** * USERS AFFECTED: * * All Users * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Upgrade to IBM Cognos 8 Business Intelligence 8.4.1 Fix Pack * * 5 * * or Upgrade to IBM Cognos Business Intelligence 10.2 Refresh * * Pack 1 * ****************************************************************
Problem conclusion
Code Fix
Temporary fix
Comments
APAR Information
APAR number
PM69162
Reported component name
COG8 BI INST CO
Reported component ID
5724W12IC
Reported release
841
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-07-18
Closed date
2012-11-30
Last modified date
2013-06-11
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
COG8 BI INST CO
Fixed component ID
5724W12IC
Applicable component levels
R841 PSN
UP
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.4.1","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
15 November 2022