PM68611: error checking out object in a shared project using a mapped network disk

Rational Synergy Fix Pack 3 (7.2.0.3) for 7.2
Rational Synergy Fix Pack 6 (7.2.0.6) for 7.2
Rational Synergy Interim Fix 1 for 7.2.0.6
Rational Synergy Interim Fix 2 for 7.2.0.6
Rational Synergy Fix Pack 7 (7.2.0.7) for 7.2
Rational Synergy Interim Fix 1 for 7.2.0.7
Rational Synergy Interim Fix 2 for 7.2.0.7
Rational Synergy Interim Fix 3 for 7.2.0.7

APAR status

• Closed as program error.

Error description

• This problem can be reproduced with the following config:
  Linux server with Synergy 7.2.0.2 or 7.2.0.2.001
  Windows 7 client.
  Windows directory shared from a windows 2003 server.
  
  On the windows 2003 server create a directory.
  -Set its security to Everyone: Full Controll.
  -Share that directory on the network to Everyone: Full Controll.
  
  On the windows 7 client, map the windows 2003 share to the disk
  Z:
  
  
  1) Start a Synergy session on the windows 7 client.
  Create a default task
  Create a project, named in this example, to: shared01
  Set its purpose to Shared Development.
  
  Set it workarea to the mapped network drive: z:\ccm_wa
  
  
  2) Create a new object in version 1: 'shared01.doc'
  Check its Permissions:
  z:\ccm_wa\shared01-1\shared01\shared01.doc Everyone:(ID)F
                                             BUILTIN\Users:(ID)F
  
  BUILTIN\Administrators:(ID)F
                                             NT
  AUTHORITY\SYSTEM:(ID)F
  
  
  3) Checkin the object shared01.doc
  Check its permissions:
  z:\ccm_wa\shared01-1\shared01\shared01.doc MACHINE\XXX:F
                                             BUILTIN\Users:R
  
  
  4) Checkout a new version (version 2) of 'shared01.doc'
  Check its permissions:
  z:\ccm_wa\shared01-1\shared01\shared01.doc MACHINE\XXX:F
                                             BUILTIN\Users:R
  
  
  The check out happened with an error.
  Here is the user's log:
  ###
  User XXX on database /usr/local/ccm/ccmdb/test720 using server
  http://MACHINE:8472
  Completed Task 93: New Task for XXX.
  Created Task 95: New Task for XXX
  Create Project shared01-1
  Setting path for work area of 'shared01-1' to 'z:/ccm_wa'...
  Saved work area options for project: 'shared01-1'
  Setting path for work area of 'shared01-1' to
  'z:/ccm_wa/shared01-1'...
  Saved work area options for project: 'shared01-1'
  Created File shared01.doc-1
  Completed Task 95: New Task for XXX.
  Created Task 96: New Task for XXX
  --- Begin Error Reporting ---
  CRCCM0056: The object's source attribute cannot be updated.
  Added 'release' attribute with value '1.0' to object
  shared01.doc-2:binary:1
  Associated object shared01.doc-2:binary:1 with task 96.
  Cannot create file in project shared01 for object shared01.doc
  (Permission denied). z:\ccm_wa\shared01-1\shared01\shared01.doc
  (Access is denied.)
  
  Recommendation: Make sure the object you are trying to update is
  in a writable state.
  --- End Error Reporting ---
  ###
  
  
  5) Check in again the version 2 of 'shared01.doc'
  Check its permissions:
  z:\ccm_wa\shared01-1\shared01\shared01.doc MACHINE\XXX:F
                                             BUILTIN\Users:R
  
  Checkout the version 3 of shared01.doc'
  Check its permissions:
  z:\ccm_wa\shared01-1\shared01\shared01.doc MACHINE\XXX:F
                                             BUILTIN\Users:R
  
  And once again there is the  same error message:
  ###
  User XXX on database /usr/local/ccm/ccmdb/test720 using server
  http://MACHINE:8472
  Completed Task 93: New Task for XXX.
  Created Task 95: New Task for XXX
  Create Project shared01-1
  Setting path for work area of 'shared01-1' to 'z:/ccm_wa'...
  Saved work area options for project: 'shared01-1'
  Setting path for work area of 'shared01-1' to
  'z:/ccm_wa/shared01-1'...
  Saved work area options for project: 'shared01-1'
  Created File shared01.doc-1
  Completed Task 95: New Task for XXX.
  Created Task 96: New Task for XXX
  --- Begin Error Reporting ---
  CRCCM0056: The object's source attribute cannot be updated.
  Added 'release' attribute with value '1.0' to object
  shared01.doc-2:binary:1
  Associated object shared01.doc-2:binary:1 with task 96.
  Cannot create file in project shared01 for object shared01.doc
  (Permission denied). z:\ccm_wa\shared01-1\shared01\shared01.doc
  (Access is denied.)
  
  Recommendation: Make sure the object you are trying to update is
  in a writable state.
  --- End Error Reporting ---
  Completed Task 96: New Task for XXX.
  Created Task 97: New Task for XXX
  --- Begin Error Reporting ---
  CRCCM0056: The object's source attribute cannot be updated.
  Added 'release' attribute with value '1.0' to object
  shared01.doc-3:binary:1
  Associated object shared01.doc-3:binary:1 with task 97.
  Cannot create file in project shared01 for object shared01.doc
  (Permission denied). z:\ccm_wa\shared01-1\shared01\shared01.doc
  (Access is denied.)
  
  Recommendation: Make sure the object you are trying to update is
  in a writable state.
  --- End Error Reporting ---
  ####
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  Error checking out object in a shared project using a mapped
  network disk
  

Problem conclusion

• Fixed in Rational Synergy 7.2.0.3.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TLOGIC SYNERGY

• Fixed component ID

  5724V66SN

Applicable component levels

• R720 PSN

     UP