Fixes are available
APAR status
Closed as program error.
Error description
IBM Rational ClearQuest Web does not return error when link is failed to update in IBM Rational DOORS due to the following limitation with ClearQuest DOORS integration: -There is an exclusive lock is on the requirement module. Users should close the module in DOORS client when adding/removing links from the ClearQuest Web client. Otherwise, the backlink on the requirement module won?t be created or removed. -Users should have an ?modify? permission on the requirement module. Otherwise, the backlink on the requirement module won?t be created or removed when adding/removing links from the ClearQuest Web client. Steps to reproduce: Adding a link from ClearQuest Web 1. Open a module in a DOORS client. 2. Modify a record in a ClearQuest Web client. 3. Go to Links tab and add Implements Request and select an object in the DOORS module in step 1. 4. Save the record. 5. Open the DOORS module. Notice link to a ClearQuest is not created. Removing a link from ClearQuest Web 1. Make sure a module is not opened in a DOORS client. 2. Modify a record in a ClearQuest Web client and add Implements Request in Links tab. 3. Open the module in a DOORS client and make sure link is created. 4. Keep the module open. 5. Modify the same record in a ClearQuest Web client and remove the link added in the step 2. 6. Check the module in a DOORS client. The link is not removed.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * ClearQuest Web * **************************************************************** * PROBLEM DESCRIPTION: * * When saving a ClearQuest Web record that creates an OSLC * * link to a DOORS record, if the back link creation in DOORS * * fails, there is no indication seen by the user. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
A fix is available in ClearQuest 9.0.1.3 To prohibit ClearQuest Web from saving a record unless the OSLC back link creation is successful, the following option can be set in cqSiteConfig.pref: appOpt$failCommitIfBacklinkCreationFails": "yes", When this option is set, ClearQuest will wait for a positive or negative response from the OSLC friend before a record will be saved. This can negatively impact performance.
Temporary fix
Comments
APAR Information
APAR number
PM68302
Reported component name
CLEARQUEST WIN
Reported component ID
5724G3600
Reported release
712
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2012-07-06
Closed date
2018-05-09
Last modified date
2018-05-09
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
CLEARQUEST WIN
Fixed component ID
5724G3600
Applicable component levels
R712 PSN
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1.2","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
09 May 2018