IBM Support

PM67279: IPAD: IMPORTING ACTIVE REPORT FROM E-MAIL RESULTS IN ERROR

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • When running a report with e-mail option from Cognos Connection,
    opening the report attachment on the iPad results in the
    following error message:??"The report <report name> was not
    imported. The report was produced by a server that is not
    supported by the current version of IBM Cognos Mobile. Rerun the
    report using an IBM Cognos Server of version 10.1.1 or
    later."??The Cognos Server is 10.1.1 with Mobile FP3 installed,
    and the iPad native app should not be displaying this message.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Business Intelligence 10.1.1 Fix Pack  *
    * 2                                                            *
    *   or Upgrade to IBM Cognos Business Intelligence 10.2        *
    * Refresh Pack 1  or Upgrade to IBM Cognos Business            *
    * Intelligence 10.2 Fix Pack 1                                 *
    ****************************************************************
    

Problem conclusion

  • Code Fix
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM67279

  • Reported component name

    COG8 GO MOBILE

  • Reported component ID

    5724W20GM

  • Reported release

    A11

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-06-20

  • Closed date

    2013-03-28

  • Last modified date

    2013-09-23

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    COG8 GO MOBILE

  • Fixed component ID

    5724W20GM

Applicable component levels

  • RA11 PSN

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSEN9H","label":"IBM Cognos Mobile"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"10.1.1","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
22 March 2021