PM66695: MANAGE EXTERNAL DATA REPORT DO NOT RUN WHEN SCHEDULED OR WHEN SAVING THE REPORT IN PDF

APAR status

• Closed as fixed if next.

Error description

• The report designed in Cognos 10.1 RP1 with sample Audit and
  Manage External data xls file.?The report runs fine when running
  interactively in HTML format, however when trying to schedule or
  save the report in pdf format, get an
  error:??---------------------------?QE-DEF-0285 The logon
  failed. QE-DEF-0514 Personal data needs to be
      ?uploaded from a user file. RQP-DEF-0068 Unable to connect
  to at least                      ?one database during a
  multi-database attach to 2 database(s) in: Failure
      ?Report Executions -Burst User Template SMG BI Report Owners
  List                           ?UDA-SQL-0593 <personalData><name
  value="SMG BI Report Owners List"
  ?/><defaultPath value="C:\UK\ExternalDir\SMG BI Report Owners
  List.xlsx"                    ?/><baseModelSearchPath
  value="/content/package[@name='Audit']/model
     ?[last()]"/></personalData>
  
  ?----------------------------------?The external xls file is
  located at the apps server though getting this error.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Users                                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to IBM Cognos Business Intelligence 10.2 Refresh     *
  * Pack 1                                                       *
  ****************************************************************
  

Problem conclusion

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

• RA21 PSN

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