IBM Support

PM66399: UNABLE TO REFRESH THE PROMPTE PAGE REPORT WITH BI SERVER 10.1 WITH COGNOS FOR OFFICE 10.1.1

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Imported the prompt page report with Cognos for Office 10.1.1
    with Cognos BI Server 10.1. ?Save the DOCX file and reopen it,
    set the imported report to always prompt, refresh all the data,
    select more option in the prompt, no data is imported
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to Cognos Office Connection 10.2                     *
    * or                                                           *
    * Upgrade to IBM Cognos for Micorsoft Excel 10.1.1 Fix Pack 1  *
    ****************************************************************
    

Problem conclusion

  • Code Fix
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM66399

  • Reported component name

    COG8 GO OFFICE

  • Reported component ID

    5724W12GO

  • Reported release

    A10

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-06-07

  • Closed date

    2012-09-14

  • Last modified date

    2012-09-14

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    COG8 GO OFFICE

  • Fixed component ID

    5724W12GO

Applicable component levels

  • RA11 PSN

       UP

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"10.1","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
11 November 2022