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PM65398: IMPORT PROMPT PAGE REPORT IN MS WORD 2010 PRODUCE BLANK PAGE RESULTS (PM54935 APPLIED)

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APAR status

  • Closed as program error.

Error description

  • Applied hotfix PM54935, import prompt page report in MS Word
    2010, it produce blank page results
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to Cognos Office Connection 10.2                     *
    * or                                                           *
    * Upgrade to IBM Cognos for Micorsoft Excel 10.1.1 Fix Pack 1  *
    ****************************************************************
    

Problem conclusion

  • Code Fix
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM65398

  • Reported component name

    COG8 GO OFFICE

  • Reported component ID

    5724W12GO

  • Reported release

    A11

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-05-23

  • Closed date

    2012-09-14

  • Last modified date

    2012-09-14

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    COG8 GO OFFICE

  • Fixed component ID

    5724W12GO

Applicable component levels

  • RA11 PSN

       UP

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"10.1.1","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
11 November 2022