IBM Support

PM65184: [wi 68007] Users may not be able to create or modify assets after previously abandoning a modification or submission

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Environment:
    - Microsoft Windows / Linux
        - IBM Rational Asset Manager 7.5.1.1.
    
    Reproducible Y/N: Y
    
    Description of problem:
    Users cannot create or modify assets after previously abandoning
    a modification or submission
    
    Steps to reproduce
    
    Scenario 1: Abandoning a new asset submission
    
    1. Open a new browser and log into RAM
    2. Click on 'Submit' to create a new asset
    3. Click on the 'Assets' link in the top bar (abandoning the
    asset (submission)
    4. Search for an asset and click on it
    5. Click on the 'Modify' button
    -- In IE 8, the asset details page is redisplayed.
    The status bar indicates 'Internal Error: Cannot dispatch user
    function'--
    6. Click on the 'Duplicate' or 'New Version' buttons
    -- Same behavior, same error message on the status bar --
    
    7. Return to asset search results
    8. Click 'Submit Asset'
    -- Now the warning popup is shown --
    9. Click 'Continue..' in the popup
    -- The Submit page is displayed --
    10. Click 'Cancel' to abandon the submission
    -- Now it is possible to make modifications to assets --
    
    
    Scenario 2: Abandoning an asset modification
    1. Open a new browser and log into RAM
    3. Click on the 'Assets' link in the top bar
    4. Search for an asset and click on it
    5. Click on the 'Modify' button
    6. Click on the 'Assets' link in the top bar (abandoning the
    asset (modification)
    7. Follow the same steps in scenario 1 starting at step 4
    
    
    Workaround
    Go back to the asset search page as shown in the above step 7
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    reference: Jazz work item 68007 --?
    https://jazz.net/jazz02/resource/itemName/com.ibm.team.worki
    tem.WorkItem/68007
    

Problem conclusion

  • This fix has been successfully ported from 7.5.1.2 to
    7.5.1.1 testfix1f.
    
    Peter Walker
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM65184

  • Reported component name

    RATL ASSET MGR

  • Reported component ID

    5724R4200

  • Reported release

    751

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-05-22

  • Closed date

    2013-04-02

  • Last modified date

    2013-04-02

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    RATL ASSET MGR

  • Fixed component ID

    5724R4200

Applicable component levels

  • R751 PSN

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSUS84","label":"Rational Asset Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.5.1","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
28 October 2021