IBM Support

PM65166: OPENCOMPARATOR YIELDS ERROR ON PAGE

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Attempts to open the Comparator for a VP from the network result
    in: Error on page.
    
    The customer can search manually for the log, but on my side
    clicking OpenComparator only yields the error message.
    
    Reproduced in-house
    
    STEPS TO REPRODUCE
    Map a network drive with admin credentials.
    Create a project on a network drive, either on a mapped drive or
    UNC path.
    Record a script that types characters in Notepad.
    Insert a DataVP.
    Observe that the VP passes at the first playback.
    Playback again in such a way that the VP fails.
    Click OpenComparator in the HTML log in IE.
    Observe the error in the left bottom: Error on page.
    
    
    CONFIGURATION
    Robot 7.0.3.8
    IE8
    Win7 x86
    RobotStyleSheet.xsl in Rationa; Test folder identical with xsl
    in Log folder (modified date and size are identical)
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Attempts to open the Comparator for a VP from the network
    result in: Error on page.
    
    The customer can search manually for the log, but on my side
    clicking OpenComparator only yields the error message.
    
    Reproduced in-house
    
    STEPS TO REPRODUCE
    Map a network drive with admin credentials.
    Create a project on a network drive, either on a mapped
    drive or UNC path.
    Record a script that types characters in Notepad.
    Insert a DataVP.
    Observe that the VP passes at the first playback.
    Playback again in such a way that the VP fails.
    Click OpenComparator in the HTML log in IE.
    Observe the error in the left bottom: Error on page.
    
    
    CONFIGURATION
    Robot 7.0.3.8
    IE8
    Win7 x86
    RobotStyleSheet.xsl in Rationa; Test folder identical with
    xsl in Log folder (modified date and size are identical)
    
    ATTACHMENT
    RobotLogStyleSheet.xsl
    
    QUESTION
    How can you open the Comparator when the project's location
    is on a network drive?
    

Problem conclusion

  • UNC path  and mapped network path was not handled earlier by
    OpenComparator function. Added code to handle the above
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM65166

  • Reported component name

    RATIONAL ROBOT

  • Reported component ID

    5724G2400

  • Reported release

    703

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-05-22

  • Closed date

    2012-09-06

  • Last modified date

    2012-09-06

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    RATIONAL ROBOT

  • Fixed component ID

    5724G2400

Applicable component levels

  • R703 PSN

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSSHDX","label":"Rational Robot"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0.3","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
28 October 2021