IBM Support

PM64511: Error downloading Active Reports with IE8 if using IIS7.5 when "Temporary objects location" is set to "Content Store"

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as fixed if next.

Error description

  • When using IE8 to download an active report, the below error
    message is displayed on-screen if both of the following
    conditions are true:??1) You are using IIS 7.5 as a web
    server?2) You are using IE8 as your browser??"Unable to download
    .??Unable to open this Internet site. The requested site is
    either unavailable or cannot be found. Please try again later."
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Business Intelligence 10.1.1 Fix Pack  *
    * 2 or                                                         *
    * Upgrade to IBM Cognos Business Intelligence 10.2 Refresh     *
    * Pack 1  or                                                   *
    * Upgrade to IBM Cognos Business Intelligence 10.2 Fix Pack 1  *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PM64511

  • Reported component name

    COG8 BI COG CON

  • Reported component ID

    5724W12CC

  • Reported release

    841

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-05-11

  • Closed date

    2014-09-10

  • Last modified date

    2014-09-10

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    COG8 BI COG CON

  • Fixed component ID

    5724W12CC

Applicable component levels

  • RA21 PSN

       UP

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCHNWN","label":"Portal v11x"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"841","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
10 September 2014