PM64397: I/O error upon completing task

Rational Synergy Fix Pack 6 (7.1.0.6) for 7.1
Rational Synergy Fix Pack 3 (7.2.0.3) for 7.2
Rational Synergy Fix Pack 6 (7.2.0.6) for 7.2
Rational Synergy Interim Fix 1 for 7.2.0.6
Rational Synergy Interim Fix 2 for 7.2.0.6
Rational Synergy Fix Pack 7 (7.2.0.7) for 7.2
Rational Synergy Interim Fix 1 for 7.2.0.7
Rational Synergy Interim Fix 2 for 7.2.0.7
Rational Synergy Interim Fix 3 for 7.2.0.7

APAR status

• Closed as program error.

Error description

• Users reporting I/O errors in Syenrgy client when completing a
  task.  The following errors are written to the ccm_client.log:
  
  05/02 11:36:23 java.lang.IllegalThreadStateException: process
  has not exited
  05/02 11:36:23  at
  com.telelogic.cm.vm_util.VMFile.runCommand(VMFile.java:115)
  05/02 11:36:23  at
  com.telelogic.cm.vm_util.VMFile.setWritableByOwnerOnly(VMFile.ja
  va:132)
  05/02 11:36:23  at
  com.telelogic.cm.vm_util.VMFile.setFilePermission(VMFile.java:17
  0)
  05/02 11:36:23  at
  com.telelogic.cm.cvm.DetectConflictCVMCommand.checkForConflicts(
  DetectConflictCVMCommand.java:589)
  05/02 11:36:23  at
  com.telelogic.cm.cvm.DetectConflictCVMCommand.syncViewMember(Det
  ectConflictCVMCommand.java:625)
  05/02 11:36:23  at
  com.telelogic.cm.cvm.DetectConflictCVMCommand.syncViewMember(Det
  ectConflictCVMCommand.java:634)
  05/02 11:36:23  at
  com.telelogic.cm.cvm.DetectConflictCVMCommand.run(DetectConflict
  CVMCommand.java:710)
  05/02 11:36:23  at
  com.telelogic.cm.cvm.CVMServicesImpl.runSynchronousCVMCommand(CV
  MServicesImpl.java:51)
  05/02 11:36:23  at
  sun.reflect.GeneratedMethodAccessor87.invoke(Unknown Source)
  05/02 11:36:23  at
  sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethod
  AccessorImpl.java:37)
  05/02 11:36:23  at
  java.lang.reflect.Method.invoke(Method.java:599)
  05/02 11:36:23  at
  com.telelogic.cm.service.ServiceContainer.call(ServiceContainer.
  java:706)
  05/02 11:36:23  at
  com.telelogic.cm.service.ServiceContainer.dispatch(ServiceContai
  ner.java:431)
  05/02 11:36:23  at
  com.telelogic.cm.service.ServiceContainer.dispatch(ServiceContai
  ner.java:478)
  05/02 11:36:23  at
  com.telelogic.cm.service.ConnectionManager$RemoteExecutorLogger.
  callService(ConnectionManager.java:400)
  05/02 11:36:23  at
  com.telelogic.cm.service.ConnectionBasedCallHandler$RequestExecu
  tor.run(ConnectionBasedCallHandler.java:143)
  05/02 11:36:23  at
  com.telelogic.cm.util.concurrent.SharedThreadPoolExecutor$Shared
  ThreadPoolTaskWrapper.run(SharedThreadPoolExecutor.java:272)
  05/02 11:36:23  at
  java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoo
  lExecutor.java:896)
  05/02 11:36:23  at
  java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExe
  cutor.java:918)
  05/02 11:36:23  at java.lang.Thread.run(Thread.java:735)
  
  The project work area appears to get corrupted after the error.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  I/O error upon completing task
  

Problem conclusion

• Fixed in Rational Synergy 7.1.0.6 and planned for 7.2.0.3
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TLOGIC SYNERGY

• Fixed component ID

  5724V66SN

Applicable component levels

• R710 PSN

     UP