A fix is available
APAR status
Closed as program error.
Error description
Exception_Access_Violation error when switching Edit Modes in DOORS (from Exclusive Edit to either Read Only Mode or Shareable Edit Mode) by following these steps: Versions: reported in DOORS Client 9.3.0.4, we are able to reproduce even with 9.3.0.7 Steps to reproduce: ============== 1.? Open any Module and create new Attribute (while ensuring that the option 'Add new attribute to current view' is enabled) You can also create new Attributes by choosing any existing Attributes (provided that the original Attribute has the option 'Add new attribute to current view' enabled themselves) 2.? Repeat step # 1 atleast 3 times, so that there are 3 new columns added to the View in the Module. 3.? Goto Edit ? Edit Mode and select either Read Only Mode OR Shareable Edit Mode. 4.? Choose 'No' when prompted to save unsaved changes in the Module. We would observe the Exception Access Violation error message as follows: ===================================== -R-E- DXL: ?config/menuFns.inc:391? An unexpected error has occurred: doors.exe caused an EXCEPTION_ACCESS_VIOLATION in module doors.exe at 0023:00402F31 -R-F- DXL: ?config/menuFns.inc:391? internal error, please submit a bug report ===================================== Along with a diagnostic log file as attached to this record.
Local fix
Problem summary
DOORS shows an assert message when switching access modes with unsaved changes.
Problem conclusion
Unable to reproduce in newer versions of DOORS (9.4 onward)
Temporary fix
There is no workaround for this issue
Comments
This happens in versions of DOORS prior to DOORS 9.5.1.2
APAR Information
APAR number
PM64241
Reported component name
TLOGIC DOORS
Reported component ID
5724V61DR
Reported release
930
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-05-09
Closed date
2013-11-07
Last modified date
2013-11-07
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TLOGIC DOORS
Fixed component ID
5724V61DR
Applicable component levels
R940 PSY
UP
R950 PSY
UP
R951 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYQBZ","label":"Rational DOORS"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"9.3","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
28 October 2021