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PM63193: FAILED TO PRINT MULTIBYTE SCORECARD METRIC LIST GROUPED BY MULTIBYTE STRATEGY (ORA)

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APAR status

  • Closed as fixed if next.

Error description

  • Load attached Metric Studio sample flat files into YQM Standard
    calendar.?Set your product and content language to multibyte
    languages such as Japanese or Chinese.?Open ?Go Consolidated?
    scorecard metric list.  Metric list will appears with
    appropriate languages.?Select ?Go Strategies? strategy from
    Group filter drop down list.  Metric list will be grouped by
    strategy.?Print your metric list.?The printing page will either
    hang or give the following error??UDA-SQL-0114 "sqlOpenResult"
    ??????????????????????????UDA-SQL-0107 "fetch"
    ????????????????ORA-29275: partial multibyte character
    RSV-SRV-0042 ????:RSReportService.cpp(771): QFException:
    CCL_CAUGHT:
    RSReportService::process()RSReportServiceMethod.cpp(265):
    QFException:
    

Local fix

  • For accented French characters at the end of a strategy name - a
    dd a space to the end
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos BI Metrics Server 10.2.2               *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PM63193

  • Reported component name

    COG8 BI METRIC

  • Reported component ID

    5724W12MS

  • Reported release

    A10

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-04-24

  • Closed date

    2014-11-21

  • Last modified date

    2014-11-21

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • RA22 PSN

       UP

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCRGHL","label":"Metrics Studio"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"10.1","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
21 November 2014