IBM Support

PM62878: "OUT OF MEMORY" ERRORS WHEN REPEATEDLY CLICKING F9 TO REFRESH/RUN CONTROLLER 10.1 EXCEL LINK REPORT

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APAR status

  • Closed as program error.

Error description

  • User launches Excel. User opens spreadsheet (XLS / XLSX file)
    containing Controller formulae. User clicks "Add-ins -
    Controller - Log in". User logs into Controller. User clicks F9
    - the report works OK. User again clicks F9 - again everything
    is OK (no error).??After a number (e.g. 13 or so) of F9
    refreshes, an error appears.????See Technote 1588281 for more
    details:??http://www-01.ibm.com/support/docview.wss?uid=swg21588
    281
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All                                                          *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM  Cognos Controller 10.1.1 FP1                 *
    ****************************************************************
    

Problem conclusion

  • Code Fix
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM62878

  • Reported component name

    COG CONTROLLER

  • Reported component ID

    5724W24CO

  • Reported release

    A10

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2012-04-19

  • Closed date

    2012-11-12

  • Last modified date

    2012-11-12

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    COG CONTROLLER

  • Fixed component ID

    5724W24CO

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"10.1","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
08 August 2024