PM62439: 'CLEARTOOL CHECKVOB -UCM' FAILS ON UNIX WITH ERROR 'CQINTSVR RPC PROTOCOL ERROR: NO DATA, CANNOT GET ACTIVITY'

Rational ClearQuest Fix Pack 07 (7.1.2.7) for 7.1.2
Rational ClearQuest Fix Pack 03 (8.0.0.3) for 8.0
Rational ClearQuest Fix Pack 14 (7.1.2.14) for 7.1.2
Rational ClearQuest Fix Pack 11 (8.0.0.11) for 8.0
Rational ClearQuest Fix Pack 12 (8.0.0.12) for 8.0
Rational ClearQuest Fix Pack 15 (7.1.2.15) for 7.1.2
Rational ClearQuest Fix Pack 13 (8.0.0.13) for 8.0
Rational ClearQuest Fix Pack 16 (7.1.2.16) for 7.1.2
Rational ClearQuest Fix Pack 17 (7.1.2.17) for 7.1.2
Rational ClearQuest Fix Pack 14 (8.0.0.14) for 8.0
Rational ClearQuest Fix Pack 18 (7.1.2.18) for 7.1.2
Rational ClearQuest Fix Pack 15 (8.0.0.15) for 8.0
Rational ClearQuest Fix Pack 19 (7.1.2.19) for 7.1.2
Rational ClearQuest Fix Pack 16 (8.0.0.16) for 8.0
Rational ClearQuest Fix Pack 17 (8.0.0.17) for 8.0
Rational ClearQuest Fix Pack 18 (8.0.0.18) for 8.0
Rational ClearQuest Fix Pack 19 (8.0.0.19) for 8.0
Rational ClearQuest Fix Pack 20 (8.0.0.20) for 8.0
Rational ClearQuest Fix Pack 21 (8.0.0.21) for 8.0

APAR status

• Closed as program error.

Error description

• cleartool checkvob -ucm fails with error  'cqintsvr RPC protocol
  error: no data, cannot get activity' on Unix
  
  Steps to repro:
  Set up CC/CQ UCM integration on unix ( reproduced on AIX).
  Create large number of CQ records and associate them on CC side
  while checking in files.
  Run the command
  cleartool checkvob -ucm -crm_only ?project:<project>@/<PVOB>
  
  It fails after running for time
  cleartool: Error: cleartool: Error: INTERNAL ERROR detected and
  logged in '/var/adm/rational/clearcase/log/error_log'.
  cleartool: Error: cqintsvr RPC protocol error: no data
  
  cqintsrv process crashes and creates a core in /tmp.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
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  * PROBLEM DESCRIPTION:                                         *
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  * RECOMMENDATION:                                              *
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  On a CC\CQ UCM Unix integration, when running the "cleartool
  checkvob -ucm" command against a very large number of CQ
  records, users may receive the following error message after
  a long time:
  
  cleartool: Error: cleartool: Error: INTERNAL ERROR detected
  and logged in "/var/adm/rational/clearcase/log/error_log".
  cleartool: Error: cqintsvr RPC protocol error: no data
  

Problem conclusion

• A fix is available in ClearQuest 7.1.2.7 and 8.0.0.3
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  CLEARCASE WIN

• Fixed component ID

  5724G2900

Applicable component levels

• R712 PSN

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