IBM Support

PM62236: Configuring profile-specific custom help file

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APAR status

  • Closed as program error.

Error description

  • CustomHelpURL
    3) Tried the path within double quotes and also as
    file:///C:?path?
    
    On trying to use the customer help file on clicking the 'F1' on
    different tabs on elements feature dialog (tab for which the
    resource ID is entered in the map file) does not work as it
    opens the default help and not the customer help that was
    configured.
    
    Please find a video capture of the steps tried at support.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Configuring profile-specific custom help file
    

Problem conclusion

  • Fixed in 7.6.1.2
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM62236

  • Reported component name

    TLOGIC RHAPSODY

  • Reported component ID

    5724V74RP

  • Reported release

    752

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-04-11

  • Closed date

    2012-07-02

  • Last modified date

    2012-07-02

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC RHAPSODY

  • Fixed component ID

    5724V74RP

Applicable component levels

  • R752 PSN

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS7P9W","label":"Rational Rhapsody"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.5.2","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
28 October 2021