IBM Support

PM62234: ON UNIX AND WINDOWS PLATFORMS, INTERMITTENT ERROR "THE REQUESTED SERVER GROUP '' DOES NOT EXIST" WHEN LOGGING INTO PORTAL

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APAR status

  • Closed as program error.

Error description

  • Kit: 10.1.6235.131??On Unix and Windows platforms, Intermittent
    error "The requested Server Group '' does not exist" when
    logging into portal.??We have been noticing this error randomly
    (not every kit and not on every platform). ???The frequency of
    happening this is increasing.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Business Intelligence 10.1.1 Fix Pack  *
    * 2                                                            *
    * or Upgrade to IBM Cognos Business Intelligence 10.2 Refresh  *
    * Pack 1                                                       *
    ****************************************************************
    

Problem conclusion

  • Code Fix
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM62234

  • Reported component name

    COG BUS INSIGHT

  • Reported component ID

    5724W12BI

  • Reported release

    A11

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-04-11

  • Closed date

    2013-03-28

  • Last modified date

    2013-06-11

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    COG BUS INSIGHT

  • Fixed component ID

    5724W12BI

Applicable component levels

  • RA11 PSN

       UP

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCHNWM","label":"Workspace v11x"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A11","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
11 June 2013