PM61156: BES ERRORS ARE REPORTED IN THE MOB.LOG WHEN PUSH TO DEVICE SUCCEEDS

APAR status

• Closed as program error.

Error description

• A successful BES push operation in the mob.log can be
  misconstrued by interoperability warnings ????In a multi-BES
  configuration users on BES may not be recognized by other BES's
  and in turn when a push operation is initiated the BES not
  recognizing users will return ERROR messages ????These errors
  are interpreted as failed BES push operations when in fact the
  errors are simply warnings about unrecognized users????The
  errors should be warnings since this is expected behaviour and
  we are simply passing along BES messages about unknown
  users????*** BES push failures are logged as errors when they
  should be logged as warnings. In addition, if all BES servers
  fail then we should log an error and not a warning
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Users                                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to Cognos Mobile 10.2                                *
  ****************************************************************
  

Problem conclusion

• Code Fix
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  COG8 GO MOBILE

• Fixed component ID

  5724W20GM

Applicable component levels

• RA20 PSN

     UP