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PM59562: UNABLE TO OPEN REPORTS IN STUDIOS AFTER INACTIVITY TIMEOUT WHEN USING SSO: DPR-ERR-2079

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APAR status

  • Closed as unreproducible.

Error description

  • When using Single Signon, reports can not be opened in Studios
after Inactivity timeout occurred.??This happens when ?- Cognos
Connection is opened and the reports links are already visible?-
Inactivity timeout occurred or when restart the Cognos
Services?- Click on open with Studio??Error
message:?DPR-ERR-2079 Firewall security rejection. Your request
was rejected by the firewall.??Please note:?- Only happens with
SSO - Basic Signon causes the prompt for credentials?- Navigate
through Cognos Connection causes a new, valid session and avoid
the issue?- Launch Studio using the Launch menu works fine?- Run
report (View in Cognos View) works fine?- Issue reproduced using
Query Studio, PowerPlay Studio, Report Studio

Local fix

  • Navigate through Cognos Connection (click on a folder) after bre
ak before try to open a report in a Studio

Problem summary

  • ****************************************************************
* USERS AFFECTED:                                              *
* users where Single Signon is performed for log in            *
****************************************************************
* PROBLEM DESCRIPTION:                                         *
* See error description.                                       *
****************************************************************
* RECOMMENDATION:                                              *
* Upgrade to IBM Cognos Business Intelligence 10.2.1 Fix Pack  *
* 1 or IBM Cognos Business Intelligence 10.1.1 Fix Pack 3      *
****************************************************************

Problem conclusion

  • 



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    PM59562
    • 

  • Reported component name
    COG8 BI POWPLAY
    • 

  • Reported component ID
    5724W12PS
    • 

  • Reported release
    A11
    • 

  • Status
    CLOSED  UR3
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2012-03-02
    • 

  • Closed date
    2013-09-10
    • 

  • Last modified date
    2013-12-16
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    COG8 BI POWPLAY
    • 

  • Fixed component ID
    5724W12PS
    • 



Applicable component levels


    

  • RA21  PSN
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSC6Q3Z","label":"PowerPlay Studio"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"10.1.1","Edition":"","Line of Business":{"code":"","label":""}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            16 December 2013
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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